State Farm Agent Team Member Job at The Chris Murray Agency Llc, Hampstead, NH

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  • The Chris Murray Agency Llc
  • Hampstead, NH

Job Description

Job Description

Job Description

As a Team Member at Chris Murray State Farm, you will:

Assist customers with their insurance needs by providing accurate and timely information

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services

Process policy changes and updates in the system

Handle incoming calls and emails from customers regarding policy inquiries and claims

Collaborate with team members to resolve customer issues and ensure customer satisfaction

Maintain customer records and update information as needed

Provide exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner

Follow company policies and procedures to ensure compliance with regulations and guidelines

Use a customer-focused, needs-based review process to educate customers about insurance options

Meet or exceed performance goals and targets set by the company

Continuously improve knowledge and skills through training and development opportunities.

 

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