Job Description

Job Description

Overview:

Elevate Your Business Development/Automotive Sales Career with World Ford Pensacola!

World Ford Pensacola , a proud member of the rapidly expanding Group 1 Automotive family (a Fortune 250 leader in automotive retail), is seeking a dynamic and driven BDC Representative (Internet Business Development Center Agent) to join our winning sales team. Are you passionate about cars and connecting with people? Do you thrive in a fast-paced environment where your communication skills can shine? If so, this could be the perfect opportunity for you! As a BDC Representative, you'll be the first point of contact for our customers, expertly guiding them through the vehicle research and selection process. You'll handle inquiries via phone, email, and text, building rapport and scheduling appointments for our sales team. We're not just selling cars; we're building relationships and creating exceptional customer experiences. At World Ford Pensacola, we're committed to the growth of our employees and fostering a supportive, learning-focused culture. We believe in providing outstanding service to our customers and enriching the lives of both our customers and employees through exceptional leadership and a commitment to continuous improvement.

What We Offer:

• Competitive pay and a comprehensive benefits package, including:
• Health, Dental, and Vision Insurance
• Life and Disability Insurance
• 401(k) plan
• Paid vacation
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• A professional, team-oriented work environment with ongoing job training and advancement opportunities.

What You'll Do:

• Engage with customers via phone, internet, and text, providing timely and informative responses to their inquiries.
• Master our proven sales process and scripting to effectively guide customers through their vehicle journey.
• Schedule appointments for our sales team, ensuring a smooth and efficient customer experience.
• Develop a deep understanding of our vehicle lineup, services, and dealership policies to confidently address customer needs.
• Set and achieve personal goals that align with dealership productivity requirements.

What You'll Bring:

• Proven experience in a BDC or similar sales role, preferably within the automotive industry.
• Exceptional written and verbal communication skills.
• The ability to handle a high volume of calls and emails while maintaining a positive and professional demeanor.
• A passion for cars and a genuine desire to help customers find their perfect vehicle.
• A strong work ethic and a team-player mentality.

Group 1 Automotive , a Fortune 250 company, is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. To learn more about our company, visit

Apply today or refer a qualified friend.

All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify

#LI-AP1

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