Work From Home- Call Center Agent Job at Express Employment, Brownsville, TX

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  • Express Employment
  • Brownsville, TX

Job Description

Job Description

Job Description

Located in Brownsville, TX

We are seeking motivated and reliable Customer Service Representatives to join our team in a remote capacity. As a Customer Service Representative, you will handle inbound calls, emails, and chats to assist customers with inquiries, resolve issues, and ensure a positive customer experience-all from the comfort of your home.

Responsibilities:

  • Answer inbound calls, emails, and chats in a professional and friendly manner.
  • Assist customers with account questions, billing issues, product/service information, and troubleshooting.
  • Provide accurate and timely solutions while maintaining a high level of customer satisfaction.
  • Document all customer interactions in the system accurately.
  • Follow company policies, scripts, and procedures to ensure consistency and compliance.
Requirements:

  • Must have previous Call Center experience
  • Own computer/laptop with functional camera (No MACs nor CHROMEBOOK)
  • Windows 11
  • Windows Defender
  • MUST be from Texas
  • Headset
$17.00/hr
Must be flexible to work Monday- Saturday
Full time opportunity

#2315OS

Express Office: Brownsville

954 West Price Road

Brownsville, TX 78520

Job Tags

Full time, Work at office, Remote work, Flexible hours,

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