Job Description

Job Description

Job Description

Hiring for our Greenville, NC location!

Job Summary

The role of a Wax Specialist is to represent European Wax Center in a professional and consistent manner while upholding the company's core values. A Wax Specialist's primary goal is to educate guests on the benefits and frequency of waxing while performing waxing services. As a licensed skin care specialist, they're also responsible for educating guests on proper skin care in conjunction with our exclusive product portfolio, Strut 365™.A Wax Specialist is able to work with like-minded individuals who share in their excitement and passion for Revealing Beautiful Skin. Even better, a Wax Specialist shapes the future of European Wax Center and supports guests in feeling gorgeous, radiant, and confident in their own skin.

Responsibilities and Duties

· Providing the highest quality wax service while maintaining a cheerful and positive attitude.

· Responsible for educating all guests on European Wax Center's 4 Step to Gorgeous Process™.

· Responsible for educating all guests on European Wax Center's product portfolio, Strut 365™ and demonstrating products on guests.

· Responsible for educating all guests on benefits and savings of Wax Passes and consistency with waxing.

· Responsible for educating guests on current in-center promotions. Establish and maintain professional relationships with guests.

· Responsible for maintaining a thoroughly clean wax suite at all times. Retain guests through pre-booking.

· Responsible for maintaining and exceeding center and individual goals.

· Responsible for adhering to the assigned schedule by management and availability provided during application process.

· Responsible for finding coverage and ensuring no guests are currently booked when requesting days off from assigned schedule.

· Adhering to the reservation book managed by the GS Associate.

· Responsible for arriving to work on time wearing the appropriate dress code and name tag.

· Participation in community events and street team marketing when requested.

· Participate in all Weekly Strut Sessions (If Strut Session is on a day an associate is not scheduled, the associate will attend a minimum of 1 Strut Session per month).

· Participate on Strut Bloomfire by actively commenting on questions and posts.

· Responsible for creating a memorable guest experience by utilizing EWC terminology, and tailoring the scripts and standard responses while working in the location.

· Responsible for following all corporate policies and procedures

Qualifications and Skills

· Must hold a current Full Service Esthetician or Cosmetology License.

· Willing to learn and perform new waxing techniques.

· Comfortable performing all body and facial waxing services offered at EWC.

· Ability to work flexible days and hours.

· Ability to work weekends.

· A positive, friendly, upbeat and personable demeanor.

· Ability to receive and implement feedback.

· An ability to work independently with limited supervision.

· Ability to work in a fun, fast-paced environment.

· A professional appearance at all times.

· A strong desire to work with others and engage new associates with energy and enthusiasm for EWC.

· Full understanding of the EWC values, vision and strategy.

· Sales experience is preferred.

· Required license or certification: Cosmetology or Esthetics

Benefits:

• Competitive pay plus performance incentives
• Medical/Dental/Vision
• Discount on waxing services and retail products
• Advancement opportunities
• Great referral program
• Working in a fun environment
• Being part of a successful team and growing Franchise

Job Type: Full-time

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