Technology Consultant Job at CS Erickson, Grand Rapids, MI

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  • CS Erickson
  • Grand Rapids, MI

Job Description

About CS Erickson

At CS Erickson, we are redefining what the industry expects from a trade company by building a world-class, professional organization. We instill confidence in our customers by making every interaction insightful, proactive, and simple. We offer solutions from electrical engineering to AV equipment and installation. More than just getting the job done, we take pride in going the extra mile on every project, ensuring expert craftsmanship and treating every facility as if it were our own.

If you're excited about joining a team that's on a mission to push the boundaries of what's possible in the trades, we have opportunities for talented individuals. Our fast-paced, entrepreneurial culture rewards self-starters who want to contribute to an organization that's leading the way in innovation, quality, and professionalism in the industry.

About the role

The Technology Consultant acts as a trusted advisor, understanding the unique needs of each client, and recommending technology solutions that align with their goals and requirements. These systems can range from conference rooms to large-scale event spaces, complex manufacturing. Responsible for establishing new opportunities and fostering current relationships.

What you'll do

  • Maintain a minimum book of business of $2.5M annually.
  • Conduct thorough consultations with clients to understand their requirements, objectives, and budget constraints.
  • Perform needs assessments, analyzing existing infrastructure, and identifying areas for improvement.
  • Provide expert recommendations and insights on the best technology solutions tailored to meet the specific needs of the client.
  • Create comprehensive proposals, including cost estimates, equipment lists, and timelines for the implementation phase.
  • Oversee the execution of projects, ensuring they are delivered on time, within budget, and meeting quality standards.
  • Collaborate with internal teams, clients, and vendors to coordinate resources and ensure smooth project implementation.
  • Address any issues or challenges that arise during the project and find effective solutions.
  • Stay current on new technologies and evolving industry practices.
Qualifications
  • Bachelor's degree in a relevant field (e.g., Audio Engineering, Electrical Engineering, Information Technology) or equivalent practical experience.
  • Proven experience as a Technology Consultant or in a related role, with a strong portfolio of successful projects.
  • Excellent communication and interpersonal skills to effectively work with clients, team members, and vendors.
  • Problem-solving abilities and a proactive approach to finding solutions.
  • Willingness to travel to client sites as required.
Preferred Qualifications
  • 5+ years related experience in a technology sales role
  • Customer service mindset
  • Energetic, self-starter with a positive attitude
  • Strong attention to detail, good oral and written communication skills
  • Certifications in CTS, CTSD, CTS-I, RCDD, BICSI Tech or Industrial Controls
Winning Behaviors and Competencies
  • Real-time Communication is key to success: We will communicate real-time to our team members and clients.
  • Knowing our projects is key to success: Preplanning and continuous planning habits lead to success. We will preplan every project, every time, no exceptions.
  • Responsiveness is key to our success: We will deliver on time on all commitments and approach every request with a sense of urgency. This is our differentiator.
  • Accountability is key to our success: I have a clear understanding of what I am responsible for and will ensure I have enabled good routines and habits that ensure successful outcomes.
  • We are professionals and will hold ourselves to the highest standards: The services and products we deliver will represent this belief. In return we will become role models for our youth, enhance our brand reputation and provide high value outcomes and exceptional experiences for our partners and clients.

CS Erickson is an equal opportunity employer

CS Erickson extends equal employment opportunities to qualified applicants and employees regardless of an individual's race, color, religion, national origin, age, sex (including pregnancy, gender identity, and sexual orientation), disability, marital status, military service, height, weight, genetic information, or any other reason protected by law.

Assistance

CS Erickson is committed to working with and providing reasonable accommodation to applicants with disabilities. CS Erickson will not discriminate against any qualified individual who can perform the essential functions of the job with or without a reasonable accommodation.

Recruiter Notice

CS Erickson partners exclusively with recruiters who have a current, signed agreement in place. Recruiters without such an agreement must not present themselves as acting on behalf of CS Erickson. We kindly ask that you do not contact our employees or hiring managers or submit unsolicited resumes. Any resumes received without an approved recruiting agreement will be considered the property of CS Erickson, and no fees will be paid.

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