Job Description

WHO YOU ARE

Youre a driven and service-minded leader who takes pride in creating exceptional experiences that leave guests feeling renewed and valued. You bring at least five years of luxury spa management experience with three or more in a leadership role and a deep understanding of wellness trends spa treatments and industry best practices. Youre equally comfortable managing budgets as you are motivating teams with a natural ability to balance creativity and business strategy. Calm under pressure and quick to adapt you thrive in dynamic environments where no two days are the same. Youre approachable articulate and professional - someone who leads by example and inspires confidence in both guests and staff. Organized hands-on and always one step ahead you anticipate needs solve problems before they arise and never compromise on quality or care.

WHAT YOU DO

You lead the spa experience from start to finish - overseeing daily operations developing your team and ensuring every guest encounter reflects the highest standards of luxury and wellness. You guide your staff with clear direction and encouragement cultivating a culture of excellence accountability and warmth. You manage budgets inventory and marketing initiatives with precision always seeking ways to enhance revenue and efficiency without sacrificing the guest experience. You ensure compliance with all health and safety standards while maintaining a pristine tranquil environment that promotes well-being. Through collaboration with other hotel departments you align spa goals with the broader brand vision delivering results that elevate both performance and reputation. Above all you bring passion leadership and a genuine commitment to creating a space where guests and team members alike feel cared for and inspired.

WHERE YOU WORK

The Joseph a Luxury Collection Hotel Nashville re-imagines the hotel experience. The hotels modern expression is informed by the citys diverse maker-culture and is as focused on integrating the work of Nashvilles artisans chefs and craftsmen as it is that of its musicians. The Josephs art program - incorporating both the local works of Tennessee artists and works from one of the worlds most renowned art collections - deepens the hotels offering and roots it firmly in Nashville for guests and visitors alike. Featuring 297 thoughtfully designed rooms and suites as well as 22000 square feet of event and meeting space The Joseph will exceed the expectations of varied addition to impeccable service The Joseph offers countless chances to enjoy unique and memorable experiences. From the front door to the rooftop The Joseph is full of opportunities to encounter the unexpected.

WHY YOURE HERE

Why do you do what you do Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the hotel and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service and that is exactly what we do.

Benefits

• Medical/Dental/Vision
• Company paid Life insurance
• 401K
• Paid Time Off
• Free Meals during work
• Discounted room benefits
• Free parking

Highgate Hotels L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race such as hair texture and protective hairstyles) religion (including religious dress and religious grooming) color age (40 and over) genetic information disability (mental and physical) medical condition (as defined under state law) national origin (including language use restrictions and possession of a drivers license issued under section 12801.9 of the California Vehicle Code) ancestry sex (including gender gender identity gender expression) sexual orientation marital status familial status parental status domestic partner status citizenship status pregnancy (including perceived pregnancy childbirth lactation or pregnancy-related conditions) military caregiver status military status veteran status or any other status protected by federal state or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories consistent with legal requirements.

Required Experience:

Director

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