Job Description

Job Title: Service Delivery Manager
Location: Seattle, WA
Duration: Fulltime


Desired Skills: Customer Relationship Management


Job Description :

• Build and maintain strong relationships with clients, understanding their needs and expectations, and acting as the primary point of contact for service delivery issues.
• Service Level Agreement (SLA) Management:
• Ensure adherence to SLAs by monitoring performance metrics, identifying potential risks, and taking corrective action when necessary.
• Project Oversight:
• Lead project teams, monitor progress against project plans, and manage project scope, budget, and timelines to ensure successful service delivery.
• Quality Assurance:
• Implement quality control measures to monitor service performance and identify areas for improvement, ensuring consistent high-quality service delivery.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company. Diverse Lynx

Job Tags

Full time,

Similar Jobs