Job Description
Sales & Special Events Coordinator Location Ridgefield, WA : JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK: Position Summary: Responsible for maintaining effective internal and external communication with clients to promote and support the execution of successful events at ilani. Primary Duties and Responsibilities:
- Promotes superior guest service as a Sales and Special Event Team representative.
- Maintains and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
- Provides administrative and coordination of logistics for schedules and events.
- Provides administrative and event support, coordinating in-house meetings and private public events as assigned.
- Serve as liaison between ilani staff, event planners, and clients during events.
- Creates internal materials for power points and assembles information packages.
- Responds to sales inquiries about venues and services promptly and appropriately.
- Hosts property site tours with Sales Managers as needed.
- Assists in executing events to create loyal and returning clients both on-site and off-property.
- Assists in preparing analysis documents and financial reports for Departmental leadership.
- Builds, tracks, and manages all BEOs and associated details within event software (Delphi).
- Coordinates and successfully executes internal meetings with all departments.
- Qualifies for opportunities as the first point of contact for sales and special event team.
- Promotes awareness of and represents brand image internally and externally.
- Maintains confidentiality of sensitive information.
- Performs other duties as assigned.
Minimum Qualifications: - Associate degree and/or at least two (2) years experience in administrative/coordinator positions or an equivalent combination of education and experience.
- Minimum two (2) years experience in guest service and/or event coordination within a Hotel with Meeting Space, Event Center, or Convention Center.
- Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
- Ability and willingness to interact with the public in a highly professional manner.
- Must demonstrate the ability to be a self-starter, with the ability to redirect priorities in an ever-changing environment. Must have the ability to manage multiple priorities.
- Strong written and verbal skills.
- Strong communication skills, including public speaking, are required.
- Working knowledge of Microsoft Word and Excel.
- Must have a working knowledge of event software and processes.
- Must be able to work various shifts and flexible hours, including nights, weekends, and holidays.
- Ability to lift and carry 40 lbs.
- Must possess a valid Driver's License.
- Must be willing to work in a smoking environment.
- Must be willing to adhere to company health and safety measures.
Preferred Qualifications: - Previous event/sales coordinator experience preferred.
- Experience with Delphi Event Software preferred.
Work Shift: Regular Pay Range $19.25 - $21.18 Knock, knock. Hear that sound? That's opportunity!
Job Tags
Holiday work, Full time, Flexible hours, Shift work, Night shift,