Job Description
Description A dynamic new dining concept within an edgy new hotel in the heart of Silicon Valley is seeking an experienced and passionate
Restaurant General Manager . This role is responsible for overseeing daily restaurant operations, ensuring exceptional guest experiences, and driving financial success. The ideal candidate will be a hands-on leader with a commitment to service excellence, staff development, and operational efficiency.
Responsibilities Guest Experience & Service Excellence
- Lead the restaurant team with enthusiasm and a guest-first mindset to deliver memorable dining and bar experiences.
- Foster a service-oriented culture, ensuring every guest leaves eager to return.
- Encourage team members to engage with guests, enhancing service through personal interactions.
- Monitor and support staff in exceeding sales and service goals with passion and enthusiasm.
- Set clear service objectives and align the team to meet measurable performance standards.
- Ensure optimal staffing levels to maintain seamless operations and outstanding service.
- Stay updated on industry best practices and emerging trends to maintain a competitive edge.
Financial Performance & KPI Management
- Drive financial results by monitoring key performance indicators (KPIs) and implementing strategies to optimize revenue.
- Utilize restaurant management systems and financial tools to track and achieve budgeted goals.
- Effectively manage payroll, food and beverage costs, and profitability targets.
- Develop and execute action plans to address any shortfalls in revenue, cost control, or operational performance.
- Ensure proper cash handling and adherence to company financial policies and procedures.
- Maintain compliance with daily, weekly, and monthly administrative and financial reporting requirements.
Health, Safety, & Compliance
- Ensure the restaurant and bar operations adhere to all legal and regulatory requirements, including licensing, food safety, hygiene, and workplace safety.
- Conduct regular inspections and risk assessments, addressing any potential hazards or maintenance needs.
- Maintain accurate documentation and compliance records, ensuring adherence to company policies and health regulations.
- Train and educate staff on safety protocols, company policies, and industry regulations.
Team Leadership & Development
- Provide ongoing coaching, feedback, and performance evaluations to develop team members and enhance guest satisfaction.
- Lead by example, fostering a positive, inclusive, and high-performance work environment.
- Proactively address underperformance, providing guidance and training where necessary.
- Collaborate with HR on recruitment, onboarding, performance management, and employee relations.
- Manage scheduling, attendance, and leave requests to ensure operational efficiency.
- Support career development by identifying training opportunities and encouraging internal growth.
Qualifications & Experience - Proven experience as a Restaurant General Manager or similar leadership role in a high-volume dining environment.
- Strong knowledge of restaurant financial management, including budgeting, payroll, and cost control.
- Experience leading and developing teams to deliver exceptional guest service and meet sales goals.
- Familiarity with restaurant technology systems, including POS, inventory, and payroll management.
- Excellent communication, leadership, and problem-solving skills.
- Understanding of local health, safety, and liquor regulations.
Compensation & Benefits - Competitive Base Salary - $110k-$120k
- Bonus potential up to 20%
- Health, Dental & Vision
- 401k (after 6 months)
- PTO, Sick Leave and Wellness
- Company-wide room & dining discounts
- Equal Employment Opportunity #AA
One Haus Recruiting
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