Remote Customer Service Rep - $16/hr + Weekly Bonuses Job at Monster Reservations Group, Indianapolis, IN

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  • Monster Reservations Group
  • Indianapolis, IN

Job Description

Job Description

Job Description

Full-Time | Work From Home | Paid Training | $16/hr + Bonuses

Love talking to people? Want a remote job where you help guests turn vacation packages they’ve already paid for into real trips? Monster Reservations Group is hiring full-time team members to work from home in a vacation sales and customer service role.

This isn’t cold calling. You’ll talk to guests who have already purchased a vacation and guide them through destination options, questions, and final booking steps.

What You’ll Get:

  • $16/hour base pay
  • Weekly bonuses
  • Paid training—no experience required!
  • Health insurance through Cigna
  • Free dental and vision coverage
  • 401(k) with 4% company match
  • Travel credit for your own vacation

What You'll Need:

  • High-speed cable or fiber internet
  • A wired Ethernet connection (Wi-Fi won’t work)
  • A Windows desktop or laptop with at least 8GB RAM
    • No Macs, tablets, or Chromebooks
  • Be 18 or older

What You’ll Do:

  • Call guests who’ve already purchased vacation packages
  • Use a fun, high-energy script to guide each call
  • Highlight top destinations and travel dates
  • Handle questions and finalize bookings
  • Collect payments and input details accurately
  • Meet weekly goals and earn bonuses

Schedule:

  • Full-time only, Monday–Friday
  • Mon/Tue/Thu/Fri: 8:45 AM–5 PM CT
  • Wednesday: 8:00 AM–5 PM CT

If you’ve got a great phone voice, strong work ethic, and want to help people book real trips apply today! Spots are limited.

Company Description

Since 2006, Monster Reservations Group has been family-owned and operated, treating team members and guests like extended family. Our entire U.S.-based team works on a first-name basis, with many of us together for over a decade. We believe success comes from smart, caring people who create great vacation experiences—reflected in thousands of positive reviews and loyal travelers. Our culture centers on Attitude, Effort, and Process (AEP): the right mindset, consistent effort, and doing things the right way. We know strong culture drives strong results, and we’re committed to making vacation planning simple, seamless, and reliable for our guests.

Company Description

Since 2006, Monster Reservations Group has been family-owned and operated, treating team members and guests like extended family. Our entire U.S.-based team works on a first-name basis, with many of us together for over a decade. We believe success comes from smart, caring people who create great vacation experiences—reflected in thousands of positive reviews and loyal travelers. Our culture centers on Attitude, Effort, and Process (AEP): the right mindset, consistent effort, and doing things the right way. We know strong culture drives strong results, and we’re committed to making vacation planning simple, seamless, and reliable for our guests.

Job Tags

Remote job, Full time, Monday to Friday,

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