Job Description

2 weeks ago Be among the first 25 applicants Responsibilities Team Introduction: The Physical Security Technology and Projects team is part of the Corporate Services department and we aim to provide employees with a safe working environment through integrated intelligent system construction, efficient system operation and maintenance, and working area construction based on security strategy, etc. Our team focuses on how to use systematic tools to support physical security management and safeguard the company's operations globally. Overview: The Physical Security Systems Program Manager will oversee the Service & Maintenance Program and lead projects related to the installation of physical security hardware and technology. This includes cameras, card readers, video intercoms, turnstiles, motion sensors, glassbreaks, etc., across their assigned region. You will have expertise in design & construction and security systems project management phases and be responsible for creating project plans, scheduling and driving meetings, taking meeting notes, and following up on action items with cross-functional partners to close out. You are an expert in managing a break-fix program, focusing on efficient and timely repairs while minimizing costs and security device downtime. You understand how to work cross-functionally to drive repairs across your assigned region and maintain a healthy portfolio of devices. For all projects, you will coordinate the programming and testing & commissioning of systems and maintain project documents, including drawings, warranties, designs, etc., with the primary goal of delivering projects on time and at budget. You'll work closely with key partners from Real Estate, IT, and Physical Security. Responsibilities:

• Manage and lead the physical security systems service program. Including: routine service, preventive & reactive maintenance, and system operations.
• Support the selection and management of security integrators performing hardware installations, system programming, troubleshooting and repairs.
• Lead projects and break-fix tickets within your region while also focusing on team development, coaching, creating efficiencies, and scaling the team's bandwidth.
• Develop and manage strong relationships with guard teams, facilities, procurement, IT and security system vendors.
• Present service program-related metrics, reports, trends, vendor performance, and provide weekly reports for leadership.
• Influence the development of physical security system standards and policies.
• Provide updates on project status, tasks, and system health to security leadership.
• Perform security job walks and provide presentations to security leadership on recommended security designs.
• Support the programming of security devices.
• Drive continuous improvement via lessons learned and root cause analysis of any issues.

Qualifications Minimum Qualifications:

• 5+ years of experience managing enterprise-level security systems (such as access control, video surveillance, intercom systems, etc.).
• 3+ years of experience as a security systems project manager with an understanding of PM methodologies such as Waterfall and Agile.
• Understanding of networking principles (IP addressing, LAN vs WAN, etc.)
• Deep expertise in a variety of CCTV and Physical Access Control systems.
• Experience leading and managing 3rd party security integrators on security installations with budgets of at least $1M, including coordination of structured cabling, electronic locking systems, CAD drawings, etc.

Preferred Qualifications:

• Certifications such as PMP, CSM, CSPM, or similar.
• Prior experience working at a multinational company (tech/media/entertainment preferred).
• Ability to adapt to different tools and leverage them to enhance the program.
• Lenel OnGuard Certification (Advanced access or higher).
• Experience coordinating among partner teams with different backgrounds and within a fast-paced working environment.

About Us Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join ByteDance Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day. As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. Reasonable Accommodation ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at Job Information 【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $92800 - $193378 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice. For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.

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