Phone Appointment Coordinator / Cashier Job at Joseph Toyota of Cincinnati, Cincinnati, OH

cm1CSzljeENNM3pudzJhRklDVlZSVElYZnc9PQ==
  • Joseph Toyota of Cincinnati
  • Cincinnati, OH

Job Description

We are seeking a Part-Time or Potentially Full-Time Phone Appointment Coordinator / Cashier with excellent customer service skills and a winning attitude. This individual will answer calls and assist with scheduling, make outbound calls for service, and perform cashier responsibilities as needed. This position requires a customer service mentality, basic accounting skills, and knowledge of routine accounting functions in both accounts receivable and payable. At Joseph Buick GMC, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. What We Offer

  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Discounts on products and services
Responsibilities
  • Answer phones and schedule customers for service appointments.
  • Make outbound phone calls to generate additional service business.
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold.
  • Assist the managers with various clerical duties as needed.
  • Be friendly, professional, courteous and efficient when working with all customers and employees.
  • Familiarize yourself with department structures & internal procedures for assisting customers efficiently.
  • As needed, receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
  • Make change accurately and issue receipts to customers.
Qualifications
  • Experience with Microsoft Office suite is a plus
  • Available to work flexible hours.
  • Ability to communicate customers' interests needs and requests to management and sales personnel
  • Professional personal appearance

Job Tags

Full time, Part time, Work at office, Flexible hours,

Similar Jobs

Pediatric Home Service, Inc.

Pediatric 1:1 Home Care Nurse (RN/LPN) - Flexible Shifts Job at Pediatric Home Service, Inc.

 ...A compassionate pediatric care provider in Greenfield, MO is seeking a dedicated Pediatric RN or LPN to deliver one-on-one care for a 2-year-old client with a g-tube. The ideal candidate should possess a valid nursing license, with no prior experience required as comprehensive... 

Infosys Limited

Databricks Architect for Teradata Migration Job at Infosys Limited

A leading global IT services company seeks a seasoned Data Bricks Architect-Teradata Migration specialist in Plano, TX. This role involves leading the end-to-end migration strategy and implement secure, high-performance data solutions. The ideal candidate will have significant... 

United States Postal Service (USPS)

Mail Carrier Associate (MCA) Job at United States Postal Service (USPS)

The Rural Mail Carrier Associate is responsible for delivering postal mail to rural and suburban areas. This role ensures timely and accurate mail delivery while providing excellent customer service to individuals and businesses on the route. This position is a part-time... 

Home of Guiding Hands

House Manager Job at Home of Guiding Hands

 ...Job Summary As a House Manager (HM), you will step into a meaningful leadership role where every day offers the chance to make a real difference. Youll guide and support a dedicated team of Direct Support Professionals (DSPs)/Residential Facilitators (RFs) while ensuring... 

InnVentures

Job Housekeeper - Room Attendant Job at InnVentures

 ...Housekeeping Position Some of our guests love being on the road but many travelers miss the comforts of home. The goal of our Housekeeping team is to make our hotel feel like just that, a home! As a Housekeeper, your contribution helps ensure our guests have a comfortable...