Job Function The Branch Officer is responsible for attending to walk-in customers, including working with business partners and upholding exceptional customer service. Responsibilities To provide customer service at exemplary levels while upholding the professional image of the company. To be proactive and initiative to ensure a pleasant experience for the customers during their appointment. To provide clear and coherent explanation of contract terms, products and details to customers. To assist customers with their loan applications. To answer customers’ queries and to explain loan procedures over the phone. To assist with clients account management, along with accurate and careful data entry of customer details. To help in administrative duties such as photocopying and filing when necessary. Requirements Entry level with right skill set. No experience required. Friendly and positive attitude Excellent communication skills Able to speak proficiently in both English and Mandarin (to liaise with Mandarin speaking customers) Career Benefits Attractive salary and team incentives. Quarterly team building activities. Incentives will be given for meeting KPIs. Highly accessible place of work near MRT, with close proximity to the heart of the city. Comprehensive on the job training will be provided. #J-18808-Ljbffr KATONG CREDIT PTE. LTD.
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