Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The pay rate or range for this position is: $70,000 to $82,500 per year

Flagship Culinary Services helps some of the world’s largest high-tech companies provide high quality dining experiences for their employees, clients and visitors. Our highly qualified staff support our culinary program in preparing tasty and nutritious food, made from scratch, with a strong emphasis on local and organically grown ingredients. This position is participating in decisions such as hiring, training and employee development and performance evaluations.

Our cafes are fast-paced, welcoming and put collaboration and learning at the forefront. No two days are the same and our Jr. Sous enjoy a work/life balance with a set schedule, weekends off and on-the-job-training for continuing your career in the culinary field.

Benefits/Perks:

• Monday to Friday; AM Shift
• No Weekends
• Snacks and meals provided during shifts
• Medical, Dental, and Vision Insurance
• 12 paid holidays
• 401K with match
• Vacation and Sick days

Essential Functions

• Achieve company objectives and goals.
• Promote Flagship brand, values, and safety culture.
• Ensure adherence to food safety guidelines and proper food handling.
• Develop and maintain an employee engagement program.
• Partner with upper management and HR on employee issues and corrective actions.
• Meet company Key Performance Indicators (KPIs) (safety, staffing, attrition, etc.).
• Follow standard operating procedures (SOPs).
• Manage staff scheduling, time tracking, and performance.
• Communicate job expectations, monitor results, and provide coaching.
• Seek opportunities to improve customer experience.
• Foster teamwork, trust, and cooperation among employees.
• Perform well under pressure in a fast-paced environment.
• Serve as a role model for hourly employees.
• Oversee food production, including recipe adherence, prep, and quality standards.
• Maintain food safety and cleanliness standards, ensuring compliance with health audits.
• Conduct daily line checks, food reviews, and provide feedback to staff.
• Train staff on sanitation and safety guidelines.
• Interview and hire team members aligned with company culture.
• Perform other duties as assigned.

Knowledge and Skills

• Follow OSHA and Department of Health safety and sanitation guidelines.
• Strong verbal communication skills adaptable to different audiences.
• Excellent culinary, leadership, and multitasking skills.
• Proficiency in Microsoft Office, ERP, and other business software.
• Ability to organize, prioritize, and manage a busy schedule.
• Safe handling of kitchen tools and equipment.
• Strong knife skills and experience in high-volume production.
• Professional appearance and strong sense of urgency.
• Ability to work with and support union employees if applicable.
• Effective delegation, accountability, and ability to influence positive change.

Education and Work Experience

• Culinary degree preferred but not required.
• Proven track record of attendance, safety, and performance.
• Demonstrated career growth and success in previous roles.
• 3-5 years of kitchen management experience in a full-service, high-volume restaurant or equivalent.

Work Environment

• Operates in a large, corporate kitchen with moderate to high noise levels.
• Fast-paced environment with frequent interruptions.
• Exposure to chemicals and food allergens (milk, egg, nuts, fish, shellfish, wheat, soy).
• Frequent movement between hot kitchen areas and cold freezer environments.
• Slippery and uneven surfaces may be encountered.

Requirements

• Active Management Level Food Handler’s Certification (ServSafe).
• Adherence to local food handler requirements.
• Consistently perform duties responsibly and efficiently.

Physical Demands

• Frequent use of hands for food prep, cooking, and equipment operation.
• Lifting and carrying up to 20 lbs. regularly; occasional lifting of 21-40 lbs. (items over 40 lbs. require two people).
• Frequent standing, walking, bending, and twisting.
• Good or corrective vision required for safety.
• Exposure to hot surfaces, greasy floors, fumes, and step ladders.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Work Authorization

Authorized to work in the U.S.

Equal Employment Opportunity Employer

Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Americans with Disabilities Act

Under the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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