Job Description

Job Description

At North American Rail Solutions (NARS), the HR Generalist plays a key role in supporting employees across the entire organization. Based in the corporate office, this position serves as a primary point of contact for both employees and managers – offering guidance on HR-related matters and contributing to a positive, compliant workplace culture. With responsibilities spanning employee relations, recruiting, onboarding, benefits, training, leave administration, compliance, and engagement initiatives, the HR Generalist I supports both daily operations and long-term HR initiatives.

MAJOR RESPONSIBILITIES

• Serve as the first point of contact for employee questions, concerns, or workplace complaints.

• Conduct or assist in internal investigations and collaborate with management on resolution strategies.

• Coordinate recruiting and onboarding activities, including job postings, background check reviews, and rehire approvals.

• Support benefit administration and open enrollment.

• Assist with workers’ compensation claims and injury/incident documentation.

• Address basic payroll-related questions and route as necessary.

• Administer leave of absence processes, including FMLA and applicable state programs.

• Maintain accurate employee records and ensure HRIS data integrity.

• Facilitate and monitor the performance review cycle.

• Schedule and track employee training sessions and compliance records.

• Compile and generate reports to support management and other departments in workforce planning, compliance, and HR initiatives.

• Lead employee engagement efforts, including surveys, events, and recognition.

• Oversee onboarding logistics such as ordering laptops, PPE, and coordinating company vehicle assignments.

• Participate in unemployment hearings and represent the company as needed.

• Performs all other duties as assigned.

REQUIREMENTS

Education Required:

• High School Diploma or GED required.

• Associate’s or bachelor’s degree in Human Resources, Business Administration, or other related field preferred.

• HR certification such as SHRM-CP, PHR, or a comparable credential preferred.

Work Experience Required:

• 3-5 years of experience in human resources required.

• Experience supporting railroad maintenance, construction, or another blue-collar workforce is strongly preferred.

Skills & Knowledge Required:

• Excellent verbal and written communication skills.

• Strong interpersonal, negotiation, and conflict resolution abilities.

• Exceptional organizational skills and attention to detail.

• Proven ability to manage time effectively and meet deadlines.

• Analytical thinking and sound problem-solving capabilities.

• Ability to prioritize and delegate tasks when appropriate.

• Demonstrated integrity, professionalism, and discretion in handling confidential matters.

• Thorough knowledge of employment laws and regulations, including FMLA and other federal state requirements.

• Solid understanding of HR best practices, workplace investigations, and compliance procedures.

• Proficiency with Microsoft Office Suite or related software.

• Familiarity with HRIS and applicant tracking system, ability to quickly learn new platforms, Dayforce experience strongly preferred.

• Ability to adapt in a fast-paced and interact effectively at all organizational levels.

• Occasional travel to field locations or company events, with flexibility to travel as needed.

Job Tags

Similar Jobs