Job Description

Job Description

Job Description

Description: HR Manager Job Description Department: Administration Reports to: Executive Director Supervises: Office Manager

Job Summary

The Human Resources (HR) Manager leads the Convention Center’s HR function and is responsible for managing all human resources operations in alignment with organizational goals. This role oversees the full employee lifecycle, ensures compliance with federal and New York State employment laws, and serves as a trusted advisor to leadership, managers, and employees. The HR Manager develops and administers HR policies, programs, and initiatives that foster a positive, inclusive, and high-performing workplace culture.

Essential Functions:

· Leadership, Strategy & Compliance

o Serves as the primary HR contact for the organization, providing guidance and strategic partnership to leadership.

o Develops, implements, and maintains HR policies, employee handbook, and procedures in compliance with federal and New York State employment laws.

o Ensure compliance with all required postings, reporting, and annual NYS-mandated training (e.g., harassment prevention, workplace violence).

o Provides HR metrics, analysis, and recommendations to leadership on staffing, retention, and organizational development.

o Prepares for and participates in HR-related audits and regulatory reviews.

o Maintains accurate and organized electronic personnel files.

o Ensures proper documentation and recordkeeping for all HR-related activities.

o Generate and updates employee forms and records as needed.

· Recruitment and Onboarding:

o Directs the full-cycle recruitment process, including job postings, candidate sourcing, interviews, selection, and offers.

o Develops and maintains job descriptions in partnership with department managers.

o Oversee onboarding, orientation, and integration of new hires.

o Ensures compliance with I-9 employment verification, NYS wage notices, and all required documentation.

· Employee Relations and Compliance

o Advises managers on employee relations issues, conflict resolution, and disciplinary actions, ensuring fair and consistent practices.

o Oversee performance management programs, including evaluations, coaching, and performance improvement plans (PIPs).

o Promotes a positive and inclusive workplace culture aligned with organizational values.

o Leads Diversity, Equity & Inclusion (DEI) initiatives.

· Benefits & Leave Administration

o Manage employee benefits programs, including health, dental, vision, retirement, and ancillary benefits.

o Serves as liaison with benefits brokers and vendors.

o Oversees administration of leave programs, including Paid Family Leave (PFL), Short-Term Disability (STD), Workers’ Compensation (WCB), FMLA, and NYS Paid Sick Leave.

o Ensures HIPAA compliance and accurate recordkeeping.

· Training & Development

o Designs and delivers training programs for employees and managers, including compliance, safety, and professional development.

o Tracks completion of required training and maintains training records.

o Partners with leadership to identify employee development needs and implement solutions.

· Safety and Scheduling Support

o Receives and documents accident and incident reports involving employees or patrons.

o Collaborates with leadership to promote workplace safety and compliance with OSHA and NYS standards.

o Participate in organizational emergency preparedness and crisis response planning.

Other Duties and Responsibilities:

o Represents the organization in HR-related matters with external partners, vendors, and regulatory agencies.

o Stays current on HR best practices, regulatory changes, and emerging workplace trends.

o Performs other related duties as assigned to support organizational goals.

Physical Demands & Work Environment:

· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

o Frequent talking, hearing, near and far vision.

o Frequent speaking, listening, reading, and writing.

o Frequently sitting and working at a computer.

o Frequent exposure to moderate noise levels.

o Occasional standing, walking, reaching, grasping, handling, and feeling with hands/arms.

o Occasional stooping, kneeling, crouching, crawling, climbing stairs, and/or lifting to 20 lbs.

o Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

o bachelor’s degree in human resources, Business Administration, or related field strongly preferred.

o In lieu of a degree, an equivalent combination of education and at least 7 years of progressive HR experience will be considered.

o Minimum of 5 years of HR experience, including at least 2 years in a leadership, supervisory, or HR management role.

o Experience with benefits administration, employee relations, and compliance with New York State employment laws required.

o HRIS experience required; Paylocity experience strongly desired.

o Professional HR certification (SHRM-CP/SCP, PHR/SPHR) preferred.

Knowledge, Skills & Abilities:

o Strong knowledge of federal and New York State employment laws (PFL, Paid Sick Leave, Wage Theft Prevention Act, harassment prevention requirements).

o Proven ability to manage employee relations issues with professionalism and discretion.

o Strategic thinker with ability to align HR practices to organizational objectives.

o Excellent communication, presentation, and interpersonal skills.

o Demonstrated leadership and people-management skills.

o Strong analytical ability to prepare and interpret HR metrics and reports.

o High degree of integrity, confidentiality, and sound judgment.

o Proficiency with Microsoft Office Suite and HRIS systems.

o Ability to independently manage priorities and lead organizational change initiatives.

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