IT Customer Support Specialist
Contract: 6-12 months (possible extension/perm)
Location: South Jordan, UT
Pay Range: $20-22/hour on W2
Industry: Financial Services
Russell Tobin is seeking a proactive IT Customer Support Specialist to join and enhance the IT client support team with one of our top clients.
Role Overview:,
You will provide technical assistance to customers, troubleshoot issues, and ensure a smooth user experience. Ideal candidates are tech-savvy problem-solvers with strong communication skills.
Key Responsibilities:
- Support: Resolve hardware, software, and network issues via phone, email, and chat.
- Customer Service: Engage with users to diagnose and fix problems, ensuring satisfaction.
- Documentation: Update knowledge base and maintain clear records of support tickets.
- Monitoring: Track system performance and address potential issues proactively.
Qualifications:
- Education: Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience.
- Experience: 1-2 years in a technical support or IT customer service role.
- Skills: Proficient in troubleshooting, with strong communication and problem-solving abilities.
Benefits
Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors
Overview: Calling all Dental Hygienist - Offering $5,000 Sign-On Bonus with Flexible Days and Hours Offering a comprehensive benefits... ...your Schedule. As a Hygienist with us, you work with the front office staff on how to best schedule your appointments. We want you to...
...experienced and passionate music educator to serve as our Performing Arts Coordinator. The coordinator oversees the performing arts... ...performing arts disciplines. Experience directing school or community productions is preferred. Proven ability to lead students...
...Demand Field Service Technician At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone...
...undergo pre-construction and horizontal improvements Role Description Ruier LLC is seeking a part-time hybrid Residential General Contractor to oversee the construction of a new residential development comprising 32 single-family homes. This role involves managing...
Machine Learning Engineer, Remote Consultant This role is for a remote Machine Learning Engineering consultant with a leading west coast-based healthcare system. The position is a 12+ month consulting opportunity.Base Pay Range $75.00/hr - $91.00/hrTo be considered, candidates...