Job Description

We are seeking a driven, committed, and dynamic General Manager / Operations Director who is ready to take full charge of company operations, drive growth, and foster a culture of accountability and excellence. The ideal candidate must thrive under pressure, willingly go the extra mile—including weekends and extended hours—to overcome challenges, deliver results, and ensure client satisfaction.

This position offers an extraordinary opportunity for career growth, including a clear path toward earning equity ownership for outstanding leadership and performance.

• Oversee daily operations, ensuring efficiency, productivity, and adherence to company standards.
• Lead and inspire our team, fostering a sense of urgency, accountability, and passion for exceptional customer service.
• Proactively identify, manage, and resolve operational and financial issues swiftly and decisively.
• Manage financial resources diligently, actively participating in budgeting, forecasting, and cash-flow management.
• Coordinate closely with sales, construction, administration, and subcontractors to streamline project execution and client satisfaction.
• Handle crisis management confidently, ensuring the organization quickly adapts and responds effectively.
• Set clear operational objectives and performance metrics, regularly reporting progress directly to the business owner.
• Implement and manage processes, systems, and software (e.g., CRM, project management platforms) to improve productivity and operational clarity.
• Recruit, mentor, and manage team members, developing their skills and aligning their efforts with company goals.

• Proven leadership experience (minimum 5 years) in operations management, general management, or related role.
• Previous experience in the construction, remodeling, or closely related industry is strongly preferred.
• Exceptional organizational, problem-solving, and multitasking skills.
• Demonstrated ability to work under pressure and deliver results regardless of external conditions (weather, financial constraints, etc.).
• Strong financial acumen, capable of understanding budgets, cash flow management, and financial strategy.
• High-level proficiency in business software (Buildertrend, QuickBooks, Excel, etc.).
• Excellent interpersonal and communication skills, capable of motivating teams and clearly articulating strategic goals.
• Must be highly reliable, committed, and available to work flexible hours including weekends and evenings as required.

Personal Attributes:

• Self-motivated and energetic.
• Strong leadership presence and decisiveness.
• Passionate about excellence, quality, and customer satisfaction.
• Resilient, adaptable, and willing to take personal responsibility for company success.

Compensation & Benefits:

• Competitive salary ($75,000–$95,000/year) based on experience and proven capability.
• Performance-based bonuses.
• Future opportunity for equity ownership (shares in the company).
• Growth-focused environment with direct impact on company success.

Application Process:

Interested and qualified candidates should submit their resume along with a cover letter explaining their suitability and motivation for this demanding yet rewarding role.

Contact: Marcelo Ribeiro

Email: contact@ustophomes.com

Office: (801) 792-4996

Mobile: (385) 424-7698

Address: 4453 W 1730 S, Suite C, Salt Lake City, UT 84104

US Top Homes is an Equal Opportunity Employer committed to hiring a diverse workforce.

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