Job Description
Join Our Team as a Front Desk Attendant at Hotel Trouvail Miami Beach!
Are you passionate about hospitality and creating memorable guest experiences? Hotel Trouvail Miami Beach is looking for a friendly and professional Front Desk Attendant to be the welcoming face of our boutique hotel. Located in the heart of Miami Beach, we pride ourselves on providing exceptional service and a warm, inviting atmosphere for our guests. If you have a knack for customer service and a year of experience in a similar role, wed love to hear from you!
What Youll Be Doing As our Front Desk Attendant, youll be at the center of our guests experience, ensuring their stay is smooth and enjoyable. Your key responsibilities will include:
- Greeting guests with a warm smile and assisting with check-in and check-out processes.
- Answering guest inquiries and providing information about the hotel, local attractions, and services.
- Handling reservations, payments, and maintaining accurate records.
- Addressing guest concerns or requests promptly and professionally.
- Collaborating with other hotel departments to ensure seamless operations.
To thrive in this role, youll need:
- At least 1 year of experience in a similar front desk, customer service, or hospitality role.
- Strong communication and interpersonal skills to engage with guests and team members.
- A positive attitude and ability to remain calm under pressure.
- Basic computer skills and familiarity with reservation systems (a plus!).
- A genuine passion for delivering outstanding guest experiences.
At Hotel Trouvail, we believe in creating a welcoming environment not just for our guests, but for our team as well. Were a close-knit group that values collaboration, professionalism, and a shared commitment to excellence. Working with us means being part of a team that takes pride in providing personalized service and creating a one-of-a-kind experience for every guest.
Ready to Apply?
If youre ready to bring your skills and enthusiasm to Hotel Trouvail Miami Beach, wed love to hear from you! Submit your application today and take the first step toward joining our team.
We cant wait to meet you!
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