Job Description
Our agency is seeking a Customer Sales and Service Representative to join our team and will be responsible for providing exceptional service to our customers while promoting and selling insurance products. The ideal candidate will have excellent communication skills, a customer-focused mindset, and a passion for helping people.
BenefitsAnnual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Dental Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Retirement Plan
Evenings Off
Responsibilities*Meet new business production goals and objectives as established.
*Develop insurance quotes, make sales presentations, and close sales.
*Process customer policy change requests.
*Handle all incoming claim calls from customers and follow-up.
* cross-sell and upsell
*Take premium payments from customers.
*Thoroughly understand and follow all underwriting, rating and compliance requirements.
*Generating insurance quotes.
*Develop and maintain client relationships.
*Cold call, direct email and perform other lead generation activities.
*Attend training and continuing education courses/in person and virtual.
*Handle customer renewals.
Requirements...Join to apply for the Remote Bilingual Customer Service Representative role at MCI 1 day ago... ...and professional manner Ensure first call resolution through problems solving and... ...or administrative support in a contact center environment State or Federal work experience...
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