Epic Clinical Analyst Job at HCTec, Brentwood, TN

cjJCRTljbEZNWGpxeTJ5RkpDTlNRekVWZGc9PQ==
  • HCTec
  • Brentwood, TN

Job Description

Job Details:

Epic Application Analysts are responsible for supporting HCTec clients through the build, configuration, testing, validation, maintenance, incident resolution, documentation, and ongoing support of Epic applications.

Responsibilities :

Technical Support

· Resolve end user reported incidents/problems escalated through Tier 1 and fulfill correctly submitted and approved end user service requests via technical build, configuration, and testing.

· Use expertise to create critical, technical documentation of service requests.

System Maintenance/Improvement

· Perform in-depth analysis and data collection of report details and other technical issues associated with Epic software.

· Perform maintenance tasks which include, claim form modifications, clearinghouse edits, claims definition file updates, batch job configuration, remittances, work queue creation and modification (claim edit, charge review, follow-up, credit, etc.), payer/plan creation and modification, etc. Also, participate in development, execution, and sign-off of system testing.

· Develop and maintain detailed documentation on system configurations and technical components.

· Identify potential system enhancement needs and introduce best practice options for future state workflows and processes.

Client Support

· Maintain regular communication with and collaborate with client support representatives, client's business community, and end users to ensure the system meets the client's business needs.

· Provide application expertise to the client team and advisory groups to facilitate discussions and decisions.

· Participate in the planning and execution of application go-live and post-live activities for upgrades and system enhancements.

Attendee panel closed

Job Tags

Full time,

Similar Jobs

TradeJobsWorkforce

Delta Airlines Remote Customer Support - Work From Your Own Home Job at TradeJobsWorkforce

 ...Working as a Customer Service Agent ("CSA") is central to demonstrating that we understand the demands of air travel and our goal is to make the experience as smooth and enjoyable as possible. As a member of our ground crew, you will work in an enjoyable team environment... 

George Dapper, Inc.

School Bus Drivers Job at George Dapper, Inc.

 ...Job Description Job Description We Are Looking for Team Members! NOW HIRING School Bus Drivers Our Team Members are committed to Safety, Customer Service and Providing Reliable and Safe Transportation for the Communities We Serve. Incentive Bonus... 

Bobcat Transport

CDLA Driver Lease a Peterbilt 579 Only 2 Deductions Job at Bobcat Transport

Lease a Pete 579 Zero Down No Credit Check Low Weekly Payments We're looking for Class A drivers (3+ months experience) who want a straightforward lease program with no hidden fees. What We Offer: Trucks: 2021 & 2022 Peterbilt 579s Cummins engine...

RecruitWell LLC

Urgent Care Nurse Practitioner Job at RecruitWell LLC

 ...Roseburg, Oregon, Nurse Practitioner Urgent Care Job Clinical Role: Seeking a passionate, experienced, and dedicated Medical...  ...proficiency with medical software, electronic health records, and telemedicine platforms Exceptional clinical skills, including... 

Agiliti

Medical Equipment Service and Delivery Driver Job at Agiliti

 ...Shift: Monday, Tuesday, Thursday & Friday, 10:00am-8:30pm. $19/10/hr + full benefits. The Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district...