Entry Level Customer Service Agent Job at Diamond Advanedge inc, Pasadena, TX

cUdSRTlzMUZPMzdueG1lUElDWmVTRDBXZEE9PQ==
  • Diamond Advanedge inc
  • Pasadena, TX

Job Description

A thriving Customer Service and Sales firm, we boast a dynamic team that serves the Houston community with the best service options in the area. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers. 

Our Entry Level Customer Service Agents work with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins. 

Responsibilities of the Entry Level Customer Service Agent:

  • Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
  • Answer questions regarding order status, payment, product, promotions, technical problems related to the customer experience
  • Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
  • Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
  • Developing strong leadership and interpersonal skills
  • Driving sales through promotional campaigns

What We Are Looking for in an Entry Level Customer Service Agent:

  • A consistent overachiever with a drive for perfection 
  • Able to work full-time hours and have weekend availability
  • Patience, empathy, and passion for people
  • Confidence and public speaking skills
#LI-Onsite

Job Tags

Full time, Weekend work,

Similar Jobs

Vaco by Highspring

Senior Internal Auditor Job at Vaco by Highspring

 ...About the Company Our client is a global insurance company. They are looking for a Senior Internal Auditor to join their team! Why Work Here Strong work life balance Hybrid work flexibility, with a competitive compensation package, inclusive of bonus... 

NSC

Recruiter Job at NSC

 ...Job Description Recruiting: Continuously network and develop leads to locate qualified candidates. Follow recruiting and hiring procedures including sourcing, screening, interviewing, data entry, closing, etc. Effectively communicate Company and Client expectations... 

Chiro One

Associate Chiropractor - Clinic Director - Geist Job at Chiro One

 ...Indiana Chiropractors and Chiropractic Clinic Directors We are hiring! At Chiro One Wellness...  ...BASE SALARY (commensurate with experience) Performance-based bonuses tied to clinic...  ...Why Chiro One is Different: Full Patient Care Model youll have time to X-Ray,... 

RQ Construction

Combination Pipe Welder Job at RQ Construction

 ...Medical, Dental, Vision, 401k with Match, 1 week vacation and sick time. Our Combination Welder will be responsible for using hand-welding, flame cutting, hand soldering, or brazing equipment to weld or join metal components. This position will require the ability to... 

Anova Care

Data Entry Clerk, Admin Resolution and Payment Processing - Remote Job at Anova Care

 ...dental, vison, and life insurance Advancement opportunities Diverse experience with supporting and working on Anova Cares various lines of business Work from home (WFH) Company provided equipment The Associate is responsible for administrative resolution of...