Entry Level Customer Service Agent Job at Diamond Advanedge inc, Pasadena, TX

cUdSRTlzMUZPMzdueG1lUElDWmVTRDBXZEE9PQ==
  • Diamond Advanedge inc
  • Pasadena, TX

Job Description

A thriving Customer Service and Sales firm, we boast a dynamic team that serves the Houston community with the best service options in the area. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers. 

Our Entry Level Customer Service Agents work with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins. 

Responsibilities of the Entry Level Customer Service Agent:

  • Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
  • Answer questions regarding order status, payment, product, promotions, technical problems related to the customer experience
  • Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
  • Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
  • Developing strong leadership and interpersonal skills
  • Driving sales through promotional campaigns

What We Are Looking for in an Entry Level Customer Service Agent:

  • A consistent overachiever with a drive for perfection 
  • Able to work full-time hours and have weekend availability
  • Patience, empathy, and passion for people
  • Confidence and public speaking skills
#LI-Onsite

Job Tags

Full time, Weekend work,

Similar Jobs

Levi Strauss

FT Customer Care Associate - Work From Home Job at Levi Strauss

 ...customer inquiries and complaints in a timely and professional manner; Provide exceptional customer service through phone, email, and chat support; Utilize company resources to accurately answer questions and make product recommendations; Help with placement of orders,... 

BJC

New Graduate Nurse at Missouri Baptist Medical Center Job at BJC

 ...Qualified students who apply to this position are eligible to receive career opportunities at Missouri Baptist Medical Center and across all BJC HealthCare hospitals and nursing specialties. These include: BJC HealthCare Hospital: Alton Memorial Hospital Barnes... 

Deloitte

Senior Consultant - Real Estate & Fund Accounting Job at Deloitte

 ...oversees a team that performs accounting and reporting services for private funds such as private equity, hedge funds, fund of funds, real estate investment trusts and real assets including real estate, renewables, shipping, agriculture, aircraft, and timber.... 

Source Medical, LLC

Endocrinology Physician Job at Source Medical, LLC

 ...Endocrinology opening in Corpus Christi, TX Full-time; PermanentEmployedSeeking BC/BE Overview: - 1 Endocrinologist - Currently adding more to the team - 1 1/2 APCs - RD Educator in House - A1C In house - 8 exam rooms - Current Endocrinologist performing above the 90th... 

Anders Group

Travel CT Technologist Job at Anders Group

 ...Job Description Anders Group is seeking a travel CT Technologist for a travel job in Falls Church, Virginia. Job Description & Requirements ~ Specialty: CT Technologist ~ Discipline: Allied Health Professional ~ Start Date: ASAP ~ Duration: 13 weeks...