Entry Level Customer Service Agent Job at Diamond Advanedge inc, Pasadena, TX

cUdSRTlzMUZPMzdueG1lUElDWmVTRDBXZEE9PQ==
  • Diamond Advanedge inc
  • Pasadena, TX

Job Description

A thriving Customer Service and Sales firm, we boast a dynamic team that serves the Houston community with the best service options in the area. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers. 

Our Entry Level Customer Service Agents work with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins. 

Responsibilities of the Entry Level Customer Service Agent:

  • Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
  • Answer questions regarding order status, payment, product, promotions, technical problems related to the customer experience
  • Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
  • Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
  • Developing strong leadership and interpersonal skills
  • Driving sales through promotional campaigns

What We Are Looking for in an Entry Level Customer Service Agent:

  • A consistent overachiever with a drive for perfection 
  • Able to work full-time hours and have weekend availability
  • Patience, empathy, and passion for people
  • Confidence and public speaking skills
#LI-Onsite

Job Tags

Full time, Weekend work,

Similar Jobs

Family Resource Home Care

Caregiver Job at Family Resource Home Care

 ...Join Our Award-Winning Caregiving Team! If you are passionate about improving lives, you belong here. Our caregivers are our most important...  ...are never alone - we are a team! Hands-on Training. No experience? No problem. We train new caregivers to provide the level of... 

Skild AI

Technical Animator Intern Job at Skild AI

 ...innovative projects. Position Overview As a Technical Animator Intern, youll collaborate with engineers and artists to bring realistic motion and character performance to life connecting animation, physics, and AI. Youll gain hands-on experience working at the... 

Business Web Solutions

Full Stack Developer Intern / Trainee (Remote) Job at Business Web Solutions

 ...This is a remote position. Job Overview We are offering a remote internship opportunity for Full Stack Developer Interns / Trainees who want structured learning combined with real project experience. This program runs for 1 to 6 months and focuses on developing... 

All Pets Animal Hospital

Office Manager at All Pets Animal Hospital Job at All Pets Animal Hospital

 ...Possess and express a genuine love for animals and for working in an animal care environment. Maintain a professional, friendly demeanor...  ...development of referral relationships with humane societies, pet stores, etc. Attend community functions to build potential... 

Connecticut Institute for Communities, Inc.

Preschool Aid / CDA Specialist Job at Connecticut Institute for Communities, Inc.

 ...the Education Services Professional. Unit: Early Learning Immediate Supervisor: Education Services Professional Classification:...  ...: None Requirements: ~18+ years old, required. ~ Entry level position; previous babysitting or childcare experience is preferred...