Entry Level Customer Service Agent Job at Diamond Advanedge inc, Pasadena, TX

cUdSRTlzMUZPMzdueG1lUElDWmVTRDBXZEE9PQ==
  • Diamond Advanedge inc
  • Pasadena, TX

Job Description

A thriving Customer Service and Sales firm, we boast a dynamic team that serves the Houston community with the best service options in the area. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers. 

Our Entry Level Customer Service Agents work with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins. 

Responsibilities of the Entry Level Customer Service Agent:

  • Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
  • Answer questions regarding order status, payment, product, promotions, technical problems related to the customer experience
  • Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
  • Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
  • Developing strong leadership and interpersonal skills
  • Driving sales through promotional campaigns

What We Are Looking for in an Entry Level Customer Service Agent:

  • A consistent overachiever with a drive for perfection 
  • Able to work full-time hours and have weekend availability
  • Patience, empathy, and passion for people
  • Confidence and public speaking skills
#LI-Onsite

Job Tags

Full time, Weekend work,

Similar Jobs

Omaha Staffing

Caregiver Job at Omaha Staffing

 ...Become A Caregiver And Love Your Job! Pay: $16-$18/hr HomeCare Advocacy Network is seeking compassionate, attentive and trustworthy...  ...follow a daily care plan, one on one, in their clients home. No experience needed. We offer paid training to all Caregivers, which will... 

Metasys Technologies

Mail Clerk Job at Metasys Technologies

 ...who receive an offer will be required to successfully complete a background check and drug test as a condition of employment. Mail Clerk Binghamton, NY (Onsite) 3 months contract Mon-Fri (7 am - 4 pm) This position requires a TB test. POSITION PROFILE... 

Four Seasons Gutter

Gutter Installation Technician Job at Four Seasons Gutter

### **Gutter Installation Technician** ## **Four Seasons Gutter Systems (FSGS)** Mesa County / Western Colorado Four Seasons Gutter Systems is a long-established, locally owned company serving Mesa County since 1989. We are growing and looking to add a **dependable, hard... 

Ruby Labs Ltd

Senior UX Researcher - Remote, Data-Driven UX Job at Ruby Labs Ltd

 ...thinking tech company is seeking a Mid-to-Senior UX Researcher to enhance product user experiences through research and design. You will conduct market research, analyze...  ...like Visily and Figma. The position supports remote work and offers unlimited PTO, providing excellent... 

Providence

Radiation Therapist Job at Providence

 ...Radiation Therapist at Providence summary: The Radiation Therapist provides radiation therapy treatments to patients under the supervision of medical and departmental directors, ensuring adherence to clinical policies and procedures. The role requires accredited education...