Entry Level Customer Service Agent Job at Diamond Advanedge inc, Pasadena, TX

cUdSRTlzMUZPMzdueG1lUElDWmVTRDBXZEE9PQ==
  • Diamond Advanedge inc
  • Pasadena, TX

Job Description

A thriving Customer Service and Sales firm, we boast a dynamic team that serves the Houston community with the best service options in the area. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers. 

Our Entry Level Customer Service Agents work with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins. 

Responsibilities of the Entry Level Customer Service Agent:

  • Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
  • Answer questions regarding order status, payment, product, promotions, technical problems related to the customer experience
  • Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
  • Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
  • Developing strong leadership and interpersonal skills
  • Driving sales through promotional campaigns

What We Are Looking for in an Entry Level Customer Service Agent:

  • A consistent overachiever with a drive for perfection 
  • Able to work full-time hours and have weekend availability
  • Patience, empathy, and passion for people
  • Confidence and public speaking skills
#LI-Onsite

Job Tags

Full time, Weekend work,

Similar Jobs

South East Alaska Regional Health Consortium

IT Help Desk Technician Expert Support & Access Job at South East Alaska Regional Health Consortium

 ...A health consortium in Southeast Alaska is seeking an IT Help Desk Technician to provide technical support and customer service. This full-time role requires a minimum of four years of experience in customer support and knowledge of computer applications and hardware.... 

Energy Transfer

Sr. Engineer - Welding/Metallurgist Job at Energy Transfer

 ...Job Description Sr. Engineer Welding/Metallurgist HOUSTON, Texas, United States EngineeringAug 28, 2025 Post Date2510002736 Requisition # Energy Transfer, recognized by Forbes as oneof America'sbest large employers, is dedicated to responsibly and safely... 

Ace Gutter Inc

Apprentice Rain Gutter Installer Job at Ace Gutter Inc

 ...Apprentice Rain Gutter Installer Installer Learn Why Ace Gutter Is The Employer You've Been looking For In business since 1998, Ace Gutter, Inc. is a long-established and leading provider of quality rain gutter installations in the Salt Lake, Utah, and Davis... 

Amrize

Civil Engineer Job at Amrize

 ...Job Description We're seeking a Civil Engineer who's ready to put your skills to work on projects that matter - and build a career with a company that's building North America. Job Title: Civil Engineer | Req ID: 15203 | HR Contact: Karen HORTON| Location: Ada... 

Kodak

Pipefitter Job at Kodak

 ...change based on priorities Some experience or expertise in mechanical, HVAC equipment and process controls would be a plus. Welding certification a plus. Requirements: Dependable, maintain good attendance Maintain a clean work area and operate in a...