Entry Level Customer Service Agent Job at Diamond Advanedge inc, Pasadena, TX

cUdSRTlzMUZPMzdueG1lUElDWmVTRDBXZEE9PQ==
  • Diamond Advanedge inc
  • Pasadena, TX

Job Description

A thriving Customer Service and Sales firm, we boast a dynamic team that serves the Houston community with the best service options in the area. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers. 

Our Entry Level Customer Service Agents work with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins. 

Responsibilities of the Entry Level Customer Service Agent:

  • Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
  • Answer questions regarding order status, payment, product, promotions, technical problems related to the customer experience
  • Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
  • Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
  • Developing strong leadership and interpersonal skills
  • Driving sales through promotional campaigns

What We Are Looking for in an Entry Level Customer Service Agent:

  • A consistent overachiever with a drive for perfection 
  • Able to work full-time hours and have weekend availability
  • Patience, empathy, and passion for people
  • Confidence and public speaking skills
#LI-Onsite

Job Tags

Full time, Weekend work,

Similar Jobs

Surface 678

Junior Landscape Designer - Grow, Collaborate, Create Job at Surface 678

 ...A landscape architecture practice located in Durham, North Carolina, is seeking an Entry-Level Landscape Designer. The ideal candidate will be self-motivated and thrive in a collaborative studio culture, contributing to all project phases from conceptual development to... 

Meyer Ace Hardware

Merchandising Specialist Job at Meyer Ace Hardware

 ...brands in stock, just around the block. You bring your enthusiasm and helpful attitude, and we will provide you with all the homegoods and hardware training you will need. Meyer Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes... 

Biolife Plasma Services

Health Screener Job at Biolife Plasma Services

 ...commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: You will answer phones, and greet and... 

Hammond-Henry Hospital

CMA - Certified Medical Assistant Job at Hammond-Henry Hospital

CMA - Certified Medical AssistantColona ClinicPosition type: Full TimePay/Salary: OpenShift: 1stHammond-Henry Hospital is located in Geneseo, IL. We are a critical access hospital with clinics in neighboring cities, proudly serving our communities and surrounding... 

TradeJobsWorkforce

Delta Airlines Remote Customer Support - Work From Your Own Home Job at TradeJobsWorkforce

 ...Working as a Customer Service Agent ("CSA") is central to demonstrating that we understand the demands of air travel and our goal is to make the experience as smooth and enjoyable as possible. As a member of our ground crew, you will work in an enjoyable team environment...