Entry Level Customer Service Agent Job at Diamond Advanedge inc, Pasadena, TX

cUdSRTlzMUZPMzdueG1lUElDWmVTRDBXZEE9PQ==
  • Diamond Advanedge inc
  • Pasadena, TX

Job Description

A thriving Customer Service and Sales firm, we boast a dynamic team that serves the Houston community with the best service options in the area. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers. 

Our Entry Level Customer Service Agents work with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins. 

Responsibilities of the Entry Level Customer Service Agent:

  • Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
  • Answer questions regarding order status, payment, product, promotions, technical problems related to the customer experience
  • Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
  • Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
  • Developing strong leadership and interpersonal skills
  • Driving sales through promotional campaigns

What We Are Looking for in an Entry Level Customer Service Agent:

  • A consistent overachiever with a drive for perfection 
  • Able to work full-time hours and have weekend availability
  • Patience, empathy, and passion for people
  • Confidence and public speaking skills
#LI-Onsite

Job Tags

Full time, Weekend work,

Similar Jobs

804 Technology

Materials Science Engineer II Job at 804 Technology

 ...to ensure timely and efficient oversight of Aerospaces Groups materials and processes supplier base through on-site and virtual audits...  ...processes, and customer. This position will be in the Materials Science Research and Development Department located in Irvine, CA. May... 

Shawnee Mission School District

Orientation & Mobility Specialist - School Job at Shawnee Mission School District

 ...Name Shawnee Mission School District Job Type Local Offering Allied Profession Orientation & Mobility Specialist Specialty School Job ID 33010723 Shift Details Shift Days Scheduled... 

Nightingale Nurses

Travel Registered Nurse Med/Surg Telemetry Job at Nightingale Nurses

 ...Job Description Nightingale Nurses is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Rochester, New...  ...exceptional travel nursing assignments all over the US, as well as the highest pay rates and most extensive benefits in the industry. \n... 

Banner University Med Ctr Phoenix - Envision Physician Servi...

Anesthesiology - Physician Job at Banner University Med Ctr Phoenix - Envision Physician Servi...

 ...anesthesiology, emergency medicine, hospital medicine and other health services in partnership with clinical departments in diverse facilities...  ...are proud to be an EOE/AA employer. Facility Information: Banner University Medical Center Phoenix, formerly Banner Good... 

George Dapper, Inc.

School Bus Drivers Job at George Dapper, Inc.

 ...Job Description Job Description We Are Looking for Team Members! NOW HIRING School Bus Drivers Our Team Members are committed to Safety, Customer Service and Providing Reliable and Safe Transportation for the Communities We Serve. Incentive Bonus...