Entry Level Customer Service Agent Job at Diamond Advanedge inc, Pasadena, TX

cUdSRTlzMUZPMzdueG1lUElDWmVTRDBXZEE9PQ==
  • Diamond Advanedge inc
  • Pasadena, TX

Job Description

A thriving Customer Service and Sales firm, we boast a dynamic team that serves the Houston community with the best service options in the area. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers. 

Our Entry Level Customer Service Agents work with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins. 

Responsibilities of the Entry Level Customer Service Agent:

  • Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
  • Answer questions regarding order status, payment, product, promotions, technical problems related to the customer experience
  • Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
  • Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
  • Developing strong leadership and interpersonal skills
  • Driving sales through promotional campaigns

What We Are Looking for in an Entry Level Customer Service Agent:

  • A consistent overachiever with a drive for perfection 
  • Able to work full-time hours and have weekend availability
  • Patience, empathy, and passion for people
  • Confidence and public speaking skills
#LI-Onsite

Job Tags

Full time, Weekend work,

Similar Jobs

SBH Health System

Beauty Advisor (Inside Sales) Sally Beauty Job at SBH Health System

 ...Sally Beauty Advisor By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need passionate and talented people to make this happen... 

Northeast Healthcare Recruitment, Inc.

General Radiologist Job at Northeast Healthcare Recruitment, Inc.

Our not-for-profit hospitaland physician group is seeking a full-time General Radiologist just south ofBoston. We are a hospital-based group providing comprehensive imaging servicesand are looking for candidates with additional fellowship training orexperience, preferably... 

HCA HealthONE Sky Ridge

Clinical Nurse Coordinator NICU Job at HCA HealthONE Sky Ridge

 ...Eligible New Hires!*** Do you want to be appreciated daily? Our nurses are celebrated for being on the front line, empathetic for...  ...prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. ~... 

The Borgen Project

Political Affairs Internship Job at The Borgen Project

 ...million people in developing countries. Political Affairs Internship: The role focuses on making poverty a focus of U.S., Canadian...  ...policy. This is a part-time 12-hours per week, 12 week, unpaid remote internship. If your availability is limited, you can work ahead... 

Guidehouse

Associate Director - Life Sciences Advisory - Patient Support Programs (Pharma) Job at Guidehouse

 ...Clearance Required: None What You Will Do: The Patient Services team provides program design, implementation, and monitoring...  ...designs, including defining the desired customer and customer experience, the mix of programs and services, and level of support...