Entry Level Customer Service Agent Job at Diamond Advanedge inc, Pasadena, TX

cUdSRTlzMUZPMzdueG1lUElDWmVTRDBXZEE9PQ==
  • Diamond Advanedge inc
  • Pasadena, TX

Job Description

A thriving Customer Service and Sales firm, we boast a dynamic team that serves the Houston community with the best service options in the area. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers. 

Our Entry Level Customer Service Agents work with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins. 

Responsibilities of the Entry Level Customer Service Agent:

  • Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
  • Answer questions regarding order status, payment, product, promotions, technical problems related to the customer experience
  • Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
  • Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
  • Developing strong leadership and interpersonal skills
  • Driving sales through promotional campaigns

What We Are Looking for in an Entry Level Customer Service Agent:

  • A consistent overachiever with a drive for perfection 
  • Able to work full-time hours and have weekend availability
  • Patience, empathy, and passion for people
  • Confidence and public speaking skills
#LI-Onsite

Job Tags

Full time, Weekend work,

Similar Jobs

JD Stairs

Construction Project Manager Assistant Job at JD Stairs

Job Description Job Description Job Description: Project Manager Assistant Come join us at JD Stairs! We are a growing welding and woodwork company here in Las Vegas We are looking for a Project Manager. Here are a few of the skills necessary and tasks involved...

J & J Staffing Resources

Machinist Job at J & J Staffing Resources

 ...Job Description Our client, located in Princeton, NJ, is seeking an experienced Machinist . The Machinist will operate a variety of stationary tools to produce one-of-a-kind prototypes and beta components for research apparatus. This is a full-time, fully onsite... 

Werner Enterprises

CDL-A Dry Van Truck Drivers - Home Weekly - Avg. $83k/Year + Benefits Job at Werner Enterprises

 ...Job Description Werner is Now Hiring Dedicated CDL-A Dry Van Drivers in Fulton, MO!\nCDL-A Dry Van Drivers - Dedicated Account \nAverage $83,000 per Year - Touch Freight \n\n Top Benefits: \n\n \n\t ~ Average $83,000 per year \n\t ~ Top performers earn... 

Banner Health | University Medical Center - Phoenix - Banner...

Maternal-Fetal Medicine - Physician Job at Banner Health | University Medical Center - Phoenix - Banner...

 ...Maternal-Fetal Medicine - Physician at Banner Health | University Medical Center - Phoenix - Banner Health summary: This position is for a full-time Maternal-Fetal Medicine (MFM) Specialist at the University of Arizona College of Medicine Phoenix, offering opportunities... 

Cresset Corporation

Associate Director, Private Wealth Client Services Job at Cresset Corporation

 ...Associate Director, Private Wealth Client Services Cresset is a firm built by clients, for clients. As an independent, award-winning...  ..., Private Wealth Client Services with 5+ years of experience managing the administrative and private banking needs for high net worth...