Entry Level Customer Service Agent Job at Diamond Advanedge inc, Pasadena, TX

cUdSRTlzMUZPMzdueG1lUElDWmVTRDBXZEE9PQ==
  • Diamond Advanedge inc
  • Pasadena, TX

Job Description

A thriving Customer Service and Sales firm, we boast a dynamic team that serves the Houston community with the best service options in the area. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers. 

Our Entry Level Customer Service Agents work with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins. 

Responsibilities of the Entry Level Customer Service Agent:

  • Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
  • Answer questions regarding order status, payment, product, promotions, technical problems related to the customer experience
  • Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
  • Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
  • Developing strong leadership and interpersonal skills
  • Driving sales through promotional campaigns

What We Are Looking for in an Entry Level Customer Service Agent:

  • A consistent overachiever with a drive for perfection 
  • Able to work full-time hours and have weekend availability
  • Patience, empathy, and passion for people
  • Confidence and public speaking skills
#LI-Onsite

Job Tags

Full time, Weekend work,

Similar Jobs

CornerStone Staffing

Healthcare Call Center Supervisor Job at CornerStone Staffing

 ...Healthcare Call Center Supervisor Location: N/E Austin, TX | Onsite Compensation & Schedule Salary Range: $60,000 $75,000 Schedule: Monday to Friday, 8:00 AM 5:00 PM Employment Type: Full-time, Exempt ROLE IMPACT The Healthcare Call Center... 

Millennium Recruiting, Inc.

Licensed Life Insurance Agent Job at Millennium Recruiting, Inc.

 ...Canada, and New Zealand. We are a wholly-owned subsidiary of Globe Life, an S&P 500 company traded on the New York Stock Exchange under...  ...advance and bonuses Lifetime renewals Benefits (Health Insurance, Life Insurance) Union backed contract Mentorship and... 

Thought Creek

Software Developer Job at Thought Creek

 ...Description Job Description JobRequirements Looking for a Software Developer to will design and lead the team in important architectural...  ...time data processing, data LakeHouse infrastructure. Experience with Python to write data pipelines and data processing... 

USA Labor Services

Mail Carrier - $26.47 - $43.62/hour Job at USA Labor Services

 ...customers at USPS retail locations. No experience necessary - comprehensive training provided! WHAT YOU'LL DO: Assist customers with mailing needs and postal products Process transactions and handle payments Answer questions about services and regulations Maintain... 

jobright.com

Associate Director, Data Science Job at jobright.com

 ...apply for the Associate Director, Data Science role at Jobright.ai 1...  ...results and recommendations to senior management and business users. Mentor and elevate...  ...H1B sponsorships. Seniority level ~ Seniority level Entry level Employment type ~...