Entry Level Customer Service Agent Job at Diamond Advanedge inc, Pasadena, TX

cUdSRTlzMUZPMzdueG1lUElDWmVTRDBXZEE9PQ==
  • Diamond Advanedge inc
  • Pasadena, TX

Job Description

A thriving Customer Service and Sales firm, we boast a dynamic team that serves the Houston community with the best service options in the area. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers. 

Our Entry Level Customer Service Agents work with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins. 

Responsibilities of the Entry Level Customer Service Agent:

  • Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
  • Answer questions regarding order status, payment, product, promotions, technical problems related to the customer experience
  • Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
  • Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
  • Developing strong leadership and interpersonal skills
  • Driving sales through promotional campaigns

What We Are Looking for in an Entry Level Customer Service Agent:

  • A consistent overachiever with a drive for perfection 
  • Able to work full-time hours and have weekend availability
  • Patience, empathy, and passion for people
  • Confidence and public speaking skills
#LI-Onsite

Job Tags

Full time, Weekend work,

Similar Jobs

Home Indeed, LLC

Bookkeeper / Office Manager Job at Home Indeed, LLC

 ...Join to apply for the Bookkeeper / Office Manager role at Home Indeed, Inc 6 months ago Be among the first 25 applicants Join...  ...reports, manage sales tax reporting, and effectively use QuickBooks Online Please note this is a summary and not the entire list of... 

Pizza Hut

Pizza Hut - Restaurant Cook - Prairie du Chien - Urgently Hiring (52049) Job at Pizza Hut

 ...You should maintain or exceed standards of appearance, cleanliness, hygiene, and health. Previous cook, line cook, prep cook, sous chef or other back of house (BOH) experience is beneficial. High school diploma or equivalent preferred but not mandatory. Food Handlers... 

Kroger Delivery

LOGISTICS/CUSTOMER SERVICE DELIVERY DRIVER Job at Kroger Delivery

 ...while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following...  ...integrity, diversity, inclusion and safety. Minimum - Valid driver's license - Excellent communication and customer service... 

Masco

Customer Service Representative II Job at Masco

 ...Customer Service Representative Ii At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability... 

Insight Global

Remote CPA (with travel) Job at Insight Global

 ...and Requirements Bachelor's degree in Accounting Minimum 2 years of experience in technical accounting or financial reporting CPA license Experience with IPOs, M&A, restructurings, or GAAP conversions Prior Core Assurance experience Strong Microsoft...