Entry Level Customer Service Agent Job at Diamond Advanedge inc, Pasadena, TX

cUdSRTlzMUZPMzdueG1lUElDWmVTRDBXZEE9PQ==
  • Diamond Advanedge inc
  • Pasadena, TX

Job Description

A thriving Customer Service and Sales firm, we boast a dynamic team that serves the Houston community with the best service options in the area. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers. 

Our Entry Level Customer Service Agents work with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins. 

Responsibilities of the Entry Level Customer Service Agent:

  • Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
  • Answer questions regarding order status, payment, product, promotions, technical problems related to the customer experience
  • Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
  • Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
  • Developing strong leadership and interpersonal skills
  • Driving sales through promotional campaigns

What We Are Looking for in an Entry Level Customer Service Agent:

  • A consistent overachiever with a drive for perfection 
  • Able to work full-time hours and have weekend availability
  • Patience, empathy, and passion for people
  • Confidence and public speaking skills
#LI-Onsite

Job Tags

Full time, Weekend work,

Similar Jobs

MCI

Remote Bilingual Customer Service Representative Job at MCI

 ...Join to apply for the Remote Bilingual Customer Service Representative role at MCI 1 day ago...  ...and professional manner Ensure first call resolution through problems solving and...  ...or administrative support in a contact center environment State or Federal work experience... 

*US AMR-Jones Lang LaSalle Americas, Inc.

Maintenance Electrician Job at *US AMR-Jones Lang LaSalle Americas, Inc.

 ...team as we help shape a brighter way forward. Maintenance Electrician - JLL What this job involves: The Maintenance...  ...appearance. Performs other operational tasks as assigned. Travel as required to support network needs. Required Qualifications... 

QualiTech

Regulatory Supervisor Job at QualiTech

As a Regulatory Supervisor at QualiTech Co., you will play a pivotal role in ensuring that all our food and beverage products meet the strictest standards of safety and quality. Our commitment at QualiTech Co. is to develop and deliver high-quality, effective solutions... 

Meyer Jabara Hotels

Night Auditor PT Job at Meyer Jabara Hotels

 ...Courtyard By Marriott Bethlehem Night Auditor Meyer Jabara Hotels has distinguished itself as an employer...  ...of the hotel during the night shift. This position requires exceptional...  ...during the night shift, including housekeeping, maintenance, and security. # Prepare... 

Voll Recruiting

Physician Orthopedics-Hand Surgery - Competitive Salary Job at Voll Recruiting

 ...Job Description A large multi-specialty surgical hospital is looking to welcome an orthopedic hand surgeon to their group. The opportunity allows for a wRVU model with ownership options in the surgical hospital through a joint venture model. High surgical demand confirmed...