Entry Level Customer Service Agent Job at Diamond Advanedge inc, Pasadena, TX

cUdSRTlzMUZPMzdueG1lUElDWmVTRDBXZEE9PQ==
  • Diamond Advanedge inc
  • Pasadena, TX

Job Description

A thriving Customer Service and Sales firm, we boast a dynamic team that serves the Houston community with the best service options in the area. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers. 

Our Entry Level Customer Service Agents work with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins. 

Responsibilities of the Entry Level Customer Service Agent:

  • Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
  • Answer questions regarding order status, payment, product, promotions, technical problems related to the customer experience
  • Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
  • Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
  • Developing strong leadership and interpersonal skills
  • Driving sales through promotional campaigns

What We Are Looking for in an Entry Level Customer Service Agent:

  • A consistent overachiever with a drive for perfection 
  • Able to work full-time hours and have weekend availability
  • Patience, empathy, and passion for people
  • Confidence and public speaking skills
#LI-Onsite

Job Tags

Full time, Weekend work,

Similar Jobs

Windsor Cenrtral School District

School Bus Driver Job at Windsor Cenrtral School District

 ...The Windsor Central School District has immediate openings for Bus Drivers. A commercial driver license with the proper endorsement and a safe driving record are required. Must be dependable and reliable and able to handle children safely under various situations while... 

Community College of Allegheny County

Studio Art Model Temporary Pool Job at Community College of Allegheny County

 ...Job Description Studio Art Model Temporary Pool Position Title: Studio Art Model Temporary Pool Department: Academics Campus...  ...scheduled by instructors as needed each fall, spring and summer semester. Hourly Wage: $20.49 Job Category: Temporary Part... 

Banner Health

Registered Nurse RN Progressive Care Telemetry Banner Staffing Job at Banner Health

 ...Primary City/State: Mesa, Arizona Department Name: Banner Staffing Services-AZ Work Shift: Varied Job Category...  ...opportunities to make an impact on one of the countrys leading health systems. If youre looking to leverage your abilities you belong... 

DrHouse, Inc.

Physician, Internal Medicine - Remote Opportunity - DrHouse Job at DrHouse, Inc.

 ...centered on both patient and provider experience. We're searching for board-certified physicians who are ready to bring compassion and expertise to an innovative telemedicine platform. You'll manage a wide spectrum of clinical casesfrom urgent care and women's health... 

Compunnel

Snowflake Cloud Developer Job at Compunnel

We are seeking a talented Snowflake Cloud Developer to join our dynamic team and contribute to our data-driven initiatives. As a Snowflake...  ...7+ years of post-graduate experience in Data Analytics, Data Engineering, and/or Data Warehousing. 5+ years of experience with...