Entry Level Customer Service Agent Job at Diamond Advanedge inc, Pasadena, TX

cUdSRTlzMUZPMzdueG1lUElDWmVTRDBXZEE9PQ==
  • Diamond Advanedge inc
  • Pasadena, TX

Job Description

A thriving Customer Service and Sales firm, we boast a dynamic team that serves the Houston community with the best service options in the area. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers. 

Our Entry Level Customer Service Agents work with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins. 

Responsibilities of the Entry Level Customer Service Agent:

  • Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
  • Answer questions regarding order status, payment, product, promotions, technical problems related to the customer experience
  • Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
  • Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
  • Developing strong leadership and interpersonal skills
  • Driving sales through promotional campaigns

What We Are Looking for in an Entry Level Customer Service Agent:

  • A consistent overachiever with a drive for perfection 
  • Able to work full-time hours and have weekend availability
  • Patience, empathy, and passion for people
  • Confidence and public speaking skills
#LI-Onsite

Job Tags

Full time, Weekend work,

Similar Jobs

Endeavor

Assistant, Christian Music Job at Endeavor

 ...We seek a highly organized, detail-oriented, and resourceful Assistant to support a Christian Music Agent in our Nashville office. Qualifications of the Ideal Candidates: Dependable and disciplined with a high level of initiative. Passion for music & the music... 

CONAGRA

Process Engineer Job at CONAGRA

 ...Job Description Job Summary The Process Engineer drives operational excellence and continuous improvement within the Business Unit. This role manages Daily Management Systems (DMS), enhances equipment reliability, and promotes digital transformation. Responsibilities... 

Solomon Page

Travel Central Sterile Processing Technician Job at Solomon Page

 ...Staffing experts are committed to providing safe and quality patient care through our wide network of travel nurses, locum tenens, and...  ...concierge, membership-based access to virtual primary care, urgent care, mental health therapy, a vision program, and prescription... 

Akima

Incident Support Manager Job at Akima

 ...Manages the general day-to-day operations of the organization's computer systems, networks, programs, infrastructure, help?desk support...  ...all activities required to perform, monitor, and report on the incident remediation efforts. Responsible for communicating with the... 

Reason and Republic LLC

Middle School Math Teacher 2024-2025 Job at Reason and Republic LLC

 ...Job Description Job Description Working from the teacher's home office, the teacher will plan, organize and implement an appropriate virtual instructional program in a secondary learning environment that guides and encourages students to develop and fulfill their academic...