Entry Level Customer Service Agent Job at Diamond Advanedge inc, Pasadena, TX

cUdSRTlzMUZPMzdueG1lUElDWmVTRDBXZEE9PQ==
  • Diamond Advanedge inc
  • Pasadena, TX

Job Description

A thriving Customer Service and Sales firm, we boast a dynamic team that serves the Houston community with the best service options in the area. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers. 

Our Entry Level Customer Service Agents work with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins. 

Responsibilities of the Entry Level Customer Service Agent:

  • Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
  • Answer questions regarding order status, payment, product, promotions, technical problems related to the customer experience
  • Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
  • Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
  • Developing strong leadership and interpersonal skills
  • Driving sales through promotional campaigns

What We Are Looking for in an Entry Level Customer Service Agent:

  • A consistent overachiever with a drive for perfection 
  • Able to work full-time hours and have weekend availability
  • Patience, empathy, and passion for people
  • Confidence and public speaking skills
#LI-Onsite

Job Tags

Full time, Weekend work,

Similar Jobs

Solid Rock Recruiting LLC

Remote Tax Senior (CPA) Job at Solid Rock Recruiting LLC

 ...Tax Senior- Remote | Public Accounting Firm Location: Remote (U.S.-based) Job Type: Full-time About the Firm: Mid-size...  ...and cultivating new client opportunities. Qualifications: CPA or EA designation required . Bachelor's degree in... 

TOM'S FAMILY CAR WASH

Convenience Store Manager Job at TOM'S FAMILY CAR WASH

 ...Description Looking for a seasoned boots-on-the-ground Convenience Store Manager to lead our Gilbert operation. We need a leader who...  ...Description Family Owned & Operated Toms Family Car Wash lives up to its name and is owned and run by Tom Stich with the help of... 

HEPCO, Inc.

Senior Electrical Safety Officer (On-site) Job at HEPCO, Inc.

We are seeking an experienced Electrical Safety Officer to support our clients operations at Los Alamos National Laboratory (LANL). The Electrical Safety Officer will oversee the Electrical Safety Program, provide subject matter expertise, and act as the primary contact... 

Eveready - Service Experts

Residential Service Plumber Job at Eveready - Service Experts

 ...Job Description Position Title: Plumber I Reports To: Field Supervisor or General Manager Status : Full-time, Regular position...  ...3 Kimway Dr Ste B, Henrico, VA 23228 Why You Should Join the Service Experts Team? Our team consists of the very best; we believe... 

Alltex Staffing Personnel

Mail Room Clerk Job at Alltex Staffing Personnel

 ...About the job Mail Room Clerk What is the primary purpose of this position? Why does this position exist, and how does it contribute to accomplishing our goals as a company? Comments The primary purpose of this position is to (1) perform delivery and pickup...