Entry Level Customer Service Agent Job at Diamond Advanedge inc, Pasadena, TX

cUdSRTlzMUZPMzdueG1lUElDWmVTRDBXZEE9PQ==
  • Diamond Advanedge inc
  • Pasadena, TX

Job Description

A thriving Customer Service and Sales firm, we boast a dynamic team that serves the Houston community with the best service options in the area. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers. 

Our Entry Level Customer Service Agents work with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins. 

Responsibilities of the Entry Level Customer Service Agent:

  • Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
  • Answer questions regarding order status, payment, product, promotions, technical problems related to the customer experience
  • Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
  • Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
  • Developing strong leadership and interpersonal skills
  • Driving sales through promotional campaigns

What We Are Looking for in an Entry Level Customer Service Agent:

  • A consistent overachiever with a drive for perfection 
  • Able to work full-time hours and have weekend availability
  • Patience, empathy, and passion for people
  • Confidence and public speaking skills
#LI-Onsite

Job Tags

Full time, Weekend work,

Similar Jobs

Connecticut Institute for Communities, Inc.

Preschool Aid / CDA Specialist Job at Connecticut Institute for Communities, Inc.

 ...the Education Services Professional. Unit: Early Learning Immediate Supervisor: Education Services Professional Classification:...  ...: None Requirements: ~18+ years old, required. ~ Entry level position; previous babysitting or childcare experience is preferred... 

Tufts Medical Center

Anesthesia Technician I Job at Tufts Medical Center

 ...is a level one trauma center and academic medical center in the heart of Boston. With a focus on safety and efficiency, the anesthesia technician will provide care according to established procedures and techniques as well as provide the operating rooms with required anesthesia... 

TJX

Full Time Customer Lead Job at TJX

 ...your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our... 

Veritas Steel LLC

Welder/Fabricator Job at Veritas Steel LLC

 ...as a Welder, where you'll play a vital role in the production of bridge girder components. This position involves a combination of welding, fabricating, and assembly operations, requiring precision, attention to detail, and the ability to meet high production demands. You... 

Covenant HealthCare

RADIOGRAPHER Job at Covenant HealthCare

Overview: The Radiographer demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care...