Job Description

Job Description

Job Description

Johnstone Supply, North Americas leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity for a Distribution Center Supervisor to join our team. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google and Fujitsu, to provide contractors with world class products, technical expertise and quality service.

As a member of the Distribution Team, the DC Supervisor is responsible for ensuring that Johnstone stores receive the Right Product at the Right Time and in the Right Condition by monitoring the daily order-filling workload and directing labor needs; checking shipping documents for accuracy; answering questions related to the Shipping department; coordinating emergency or unusual shipments with truck lines; and ensuring Distribution standard operating procedures are followed.

Position responsibilities:

• Ensures a safe work environment by: observing and coaching employees; removing potential safety hazards; maintaining a clean work area through a clean as you work process; and participating as a permanent member of the Safety Committee.
• Maintains department staff by: conducting interviews in the hiring process and making recommendations; overseeing the training of new employees and cross training of existing employees; coaching, counseling, and disciplining employees as necessary; and conducting mid year progress performance reviews as well as annual performance reviews.
• Maintain department payroll through use of ADP.
• Ensures that Distribution Center Employees have the appropriate training support to be successful in their individual roles and provides on-going coaching and professional development.
• Ensures established performance standards and budgets are met by reviewing weekly, monthly, and quarterly reports and taking necessary actions.
• Maintains communication between employees and supervisors by conducting department meetings.
• Communicate daily warehouse staffing with fellow supervisors and makes recommendations for handling volume of work.
• Maintain Distribution Building integrity through lock up procedure and securing building at days end as well as handling minor building maintenance when needed or applicable.
• Ensure end of day system close out process is performed nightly.
• Actively involved with Distribution Center’s carrier base including timely communication, monthly service reviews, and daily communication on issues that negatively impact the Distribution Center or its customer base.
• Works closely with the facility and/or department trainer – reviewing discrepancies, identifying training needs of staff, and issuing timely follow up with associates.
• Maintains equipment servicing including daily equipment checks, battery watering procedures are followed and ensures that all necessary equipment repairs are made timely.
• Ensures that all lift equipment drivers are tested on the machinery prior to issuing •
• Depending on business needs, may also be responsible for providing split-shift coverage. use approval.

Position requirements:

• High school diploma or general education degree (G.E.D.); at least 3 years of related experience and/or training; or equivalent combination of education and experience. A Bachelor’s Degree is preferred, but not required for this role.
• Knowledge of aspects related to the shipping of products in distribution industry.
• Knowledge of human resource management principles, including hiring, training and orienting, coaching, and evaluating employees as well as providing discipline when necessary.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems.
• Ability to plan, organize, and direct the activities of subordinates.
• Ability to develop efficient work procedures.
• Ability to attend to details.
• Ability to listen to others to identify concerns and needs.
• Ability to communicate with others in order to influence attitudes and actions.
• Skill in facilitating open lines of communication.
• Ability to communicate information across different individuals, departments, and external parties.
• Ability to complete paperwork and necessary documentation.
• Ability to work with others in a team-based environment.
• Ability to lead others in meeting Company goals and standards.

Johnstone Supply is strongly interested in hiring a great candidate that exhibits work behaviors & values that are conducive to building and maintaining a strong and effective company culture. These behaviors include:

• Customer Focused: Taking the perspective of who we serve into everything we do, anticipating their needs, and responding quickly.
• Own It: Focus on the goal and show initiative, with a sense of urgency and pride in doing things right the first time.
• One Team: We win together, with everyone playing their role and leveraging the strengths of the team
• Innovate: Embracing and creating positive change to continuously improve and developing competitive, valuable solutions.
• Engage: Seek out and share information to make sure everyone is fully informed and aware of what they need to know to succeed.

Johnstone offers a competitive wage and benefits that include medical, dental, vision, life, LTD, 401(k) with company match, and PTO after 90 days. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience. If you are ready to take the next step in your career, apply now.

Visit our website -history for more information about our growing company.

EOE & E-Verify Participating Employer.

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