Director, IT Operations & Corporate Security Join to apply for the Director, IT Operations & Corporate Security role at Cornerstone OnDemand We're looking for a Director, IT Operations & Corporate Security This role is Office Based, Dublin, CA Cornerstone is seeking a Director of IT Operations & Corporate Security reporting to the Chief Digital and Information Officer. You will lead a global team of 32+ resources focusing on IT operational excellence. This role collaborates with various departments including Marketing, Sales, Legal, HR, Tech Ops, Product, Engineering, Finance, and Support. The Director will bring expertise and vision to transform operations strategy, operating model, workforce, product and service offerings, and overall operations management. You will be a senior stakeholder in relationships with internal and external operations capabilities, including company-wide IT service desk support, desktop support, mobile devices support, video conference operations, infrastructure operations, and IT ops engineering. Success in this role requires strong leadership, thought leadership, collaborative communication, ownership, and accountability. You should demonstrate exemplary management skills, providing actionable feedback and developing your team. Responsibilities include: Develop and implement vision, strategy, and roadmap for IT infrastructure services, including cloud, end-user computing, service desk, and corporate IT security and compliance. Oversee technology direction and tools, focusing on automation and process reengineering. Enable a best-in-class IT operations function, delivering quality support and scalable solutions. Lead the Corporate Security team in strategies supporting mergers, acquisitions, disaster recovery, and risk mitigation. Drive automation and AI strategies to mature the service desk, reducing manual workloads. Collaborate with stakeholders to prioritize IT investments aligned with strategic objectives. Introduce innovative infrastructure to enhance user experience and productivity. Build relationships across the organization to manage escalations, impacts, and future needs, adjusting budgets and resources accordingly. Manage strategic relationships with key IT partners. Monitor and evaluate infrastructure performance, implementing corrective actions as needed. Design strategies to support mergers, acquisitions, office relocations, and closures. Identify root causes of infrastructure issues, develop disaster recovery and risk mitigation plans, and ensure compliance. Establish governance mechanisms for IT operations controls and support audits and compliance reviews. Qualifications: Bachelor's degree in Computer Science, Information Management, or related field, or equivalent experience. 10-15 years of relevant experience, including 8 years in leadership roles involving strategy, operations, and service delivery. Expertise in building diverse, innovative teams and current IT operations technologies. Strong knowledge in cloud enterprise architecture, especially Microsoft Azure and AWS, with experience integrating cloud and traditional infrastructure. Experience with AI solutions, Microsoft O365, InTune, MDM, Palo Alto, HP, and cloud providers. Experience with M&A activities, integration, and divestiture. Proven leadership in a global, collaborative environment with strong organizational skills. Ability to manage multiple projects under pressure. Preferred: Master's Degree Certifications such as CISSP, CISM, CISA, Security+, CCIE, CCNP, CCNA, ITIL, PMP, MCSE, Azure, or AWS. Our Culture Spark Greatness. Shatter Boundaries. Share Success. Join us to help communities and customers thrive and shape the future of work. About Us Cornerstone empowers organizations and their people with AI-powered workforce agility platforms, serving over 7,000 organizations and 100 million+ users worldwide. Rewards We offer equitable pay, market-driven research, skill-based appraisals, bonuses, awards, and comprehensive benefits. Salary range: $153,800 - $246,100 USD. Additional Info Equal opportunity employer. For accommodations, contact careers@csod.com or +1 855 454 8433. #J-18808-Ljbffr Cornerstone OnDemand
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