The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Path-Arc
...JOB TITLE: Healthcare Call Center Representative LOCATION: Franklin, TN PAY RATE: $16.79/hour SCHEDULE: MondayFriday | 8:00 AM 5:00 PM CST Hybrid Schedule: In-office: Tuesday, Wednesday, Thursday Work from home: Monday and Friday POSITION...
We are seeking an experienced Electrical Safety Officer to support our clients operations at Los Alamos National Laboratory (LANL). The Electrical Safety Officer will oversee the Electrical Safety Program, provide subject matter expertise, and act as the primary contact...
...Job Description RESPONSIBILITIES As a Calculated Hire Recruiter, you will build out talent networks of long-lasting, personal, and... ...candidate to external clients. This includes phone, in-person, and virtual interviews Assess applicants' knowledge, skills, and...
...agency paradigm by putting client success ahead of our own. We've been featured in Forbes, Entrepreneur, INC, Business Insider, and CNN, and we can boast clients such as Red Bull, Verizon, Evite (and many, many more). We work hard and collaborate to create our...
...Deliver new vehicles per the Vehicle Delivery Process Attend all sales meetings Maintain a customer follow-up system as directed by... ...relationship skills Must have an aptitude for the latest in-car technology and telematics, cell phones and iPads Must maintain...