The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Path-Arc
...distraction-free workspace. - Self-motivation to work independently and efficiently. - Willingness to learn and develop skills for remote work success. What You'll Enjoy: - Participate in online and in-person discussions without any commute if working remotely....
...Location: Ft. Meade, Maryland Type: Contract Job #3230 Title: Senior Red Hat Consultant Location: Ft. Meade, MD *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Compensation Range: $180k - $200k Company Overview: Cornerstone...
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As a Regulatory Supervisor at QualiTech Co., you will play a pivotal role in ensuring that all our food and beverage products meet the strictest standards of safety and quality. Our commitment at QualiTech Co. is to develop and deliver high-quality, effective solutions...