The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Path-Arc
...Job Description Korn Ferry has partnered with our client on their search for HR Director Human Resources Director Confidential Healthcare Services Organization The Opportunity A rapidly growing healthcare services organization is seeking a Human Resources...
...Real Estate Operations Coordinator Position Type: Full-Time, Remote Working Hours: U.S. client business hours (with flexibility for leasing cycles, rent collection dates, and maintenance requests) About the Role: Our client is seeking a Real Estate Operations...
...Childhood Cancer Society (CCS) is a national 501(c)(3) nonprofit dedicated to supporting families battling pediatric cancer both financially and emotionally. Through fundraising events, wish-grant experiences, and community partnerships, CCS brings hope, joy, and meaningful...
Job Number: 855 External Description: Sr. Specialist, Capacity Planning and Forecasting Job Number: R250277 Community / Marketing Title: Sr. Specialist, Capacity Planning and Forecasting Location_formattedLocationLong...
SCCMHA JOB VACANCY ANNOUNCEMENT Mental Health Activity Aide - Full Time Pay range: $22.15 - $24.58 hourly *** ***Pay Range includes a $5.40 Direct Care Wage Stipend from the Michigan Department of Health and Human Services (MDHHS) for direct hands on care hours...