The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Path-Arc
...years of experience with QuickBooks Online, preferably including QuickBooks Payments, QuickBooks Payroll, Proconnect, or a completed Intuit Academy Bookkeeping Certification. ~ Proven background in customer support, ideally in a technology or SaaS setting. ~ Active...
...And Purpose The Campus Pastor clearly communicates and implements the vision, purpose, and core values of Root River Community Church while providing pastoral care and leadership for the congregation at the Harmony, MN Campus. Responsible to carry out the purpose of...
Loan Officer Assistant - Job DescriptionPosition Title: Mortgage Loan Officer AssistantTitle Grade: Entry or Mid-LevelReports to: Branch Manager or Loan OfficerDepartment: SalesStatus: Regular, Full-TimeFLSA Status: Non-exemptPay Grade: Hourly (DOE)Summary...
...transactions. Remit payments using electronic methods and phone calls, maintaining professionalism and persistence while resolving... ...prerequisite but preferred. A minimum of one year of previous call center experience. Additional Note: This is NOT a medical billing...
...Benefits: Excellent weekly pay Multiple shifts are offered from morning to night and no experience is required. You will have ample opportunity for growth Part-time readily available - select the days you want to work A dedication to promote from...