The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Path-Arc
...Responsibilities include but are not limited to: - Write, edit, and produce content for NYC Votes campaigns across web, email, social media, advertising, and print. - Ensure all content reflects NYC Votes' voice, style, and accessibility standards, including plain...
...and extrusion operation is located in Fitchburg, MA. The Fastener Solutions business unit is ISO/TS 16949 certified. The Warehouse Associate is responsible to process incoming orders from our customers and support the overall effort in the warehouse operation. Picking...
...Job Title: Receptionist/ Administrative Coordinator (Full-Time) Location: Cary, NC Anne Till Nutrition Group is seeking a Receptionist... ...support calendar management Verify insurance benefits and assist with billing questions Process payments and maintain...
...Job Description Job Description Top Global Conference and Education firm The Contact Center Associate will be responsible to service and troubleshooting Product & Service challenges presented by internal and external customers, including members, individuals, staff...
Job Description Employment Type: Salaried Shift: Work Arrangement: Onsite Position Summary: Financial Analyst will be performing robust financial analysis to enhance the decision making process atChambersburg, PA manufacturing site. The role is designed...