The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Path-Arc
...Associates , we specialize in providing exceptional travel experiences tailored to our clients unique needs. Based in Tampa, FL, our... ...focused role where your interactions make a difference. As a Call Center Representative, youll engage customers and support brand experiences...
Job Description Job Description Description: Position Description: This position will work closely with the Location Manager. Assistant Location Manager is responsible for accuracy and efficiency in all bookkeeping, accounting, and customer service needs, including...
...customers' toughest challenges and to meet the demands of a rapidly evolving global market. What You Will Do: Key material requests into SAP Accurately pick material from storage machines with specific SAP locations and batches Deliver material to...
...The Material Movement Specialist is responsible for working in a team environment, exercising good judgment, and providing support and supplies to the University for Special Events and moving various items for a wide variety of university departments. ESSENTIAL FUNCTIONS...
...s still ongoing. The effect of this has led hundreds of thousands of laid off tech employees competing with existing jobseekers. Entry level job seekers struggle to get responses to their applications, are getting ghosted after interviews. In such a scenario the job se....