Customer Service ( Remote work ) Job at Path-Arc, New York, NY

cTJKTDljMUdOblB0eDI2R0lDTmVRandXZHc9PQ==
  • Path-Arc
  • New York, NY

Job Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Path-Arc

Job Tags

Work from home, Flexible hours,

Similar Jobs

Tenet Massachusetts

Level I - Pharmacy Technician Job at Tenet Massachusetts

 ...Job Description Tenet Massachusetts is seeking a Pharmacy Technician Level I for a job in Worcester, Massachusetts. Job Description...  ...Eligibility \n Saint Vincent Hospital offers a whole new experience in health care. By combining our advanced, state-of-the-art... 

Amentum

Biometric (Fingerprinting) Technician - On Call Job at Amentum

Biometric (Fingerprinting) Technician - On CallJoin Amentum to support the United States Citizenship & Immigration Services (USCIS) in administering the nations lawful immigration system. This oncall position is located in Hartford, CT and involves biometrics registration... 

Hoosier Hills Credit Union

BSA Officer Job at Hoosier Hills Credit Union

 ...Job Description Job Description Join Our Award-Winning Team as the BSA Officer! Forbes has recognized Hoosier Hills Credit Union as one of Indianas Top Three Credit Unions again in 2025 , for the third consecutive year ! Are you passionate about administering... 

Hawaii State Department of Education

Iroquois Point Elementary - Grade 5 Elementary Teacher, 62950 (2025-02354) Job at Hawaii State Department of Education

 ...environment that encourages participation and respect The Hawaii State Department of Education is committed to hiring highly qualified teachers in every classroom. With the exception of designated Career and Technology Education (CTE) positions, the minimum qualification to... 

BJC

Outpatient Neurologist to join an Established Group at Missouri Baptist Medical Center Job at BJC

 ...Outpatient Neurologist to join established team based at Missouri Baptist Medical Center in St. Louis.Missouri Baptist is a Joint...  ...coverage Retirement Plans CME allowance and time off Hospital Affiliation: ~ Missouri Baptist Medical Center, located in St...