Customer Service ( Remote work ) Job at Path-Arc, New York, NY

cTJKTDljMUdOblB0eDI2R0lDTmVRandXZHc9PQ==
  • Path-Arc
  • New York, NY

Job Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Path-Arc

Job Tags

Work from home, Flexible hours,

Similar Jobs

Absolute Audio Video

Low Voltage Technician Job at Absolute Audio Video

 ...Job Description Job Description Job description Job Summary: We are a small but growing company seeking a Low Voltage Technician to join our team. Experience is a plus, but we are more than happy to train a willing and serious candidate. Most work will be... 

Direct Staffing Inc

Senior Digital Content Manager Job at Direct Staffing Inc

Lead the development and continued refinement of our digital content marketing strategy in support of revenue goals. This includes developing...  ...with Social media listening tools, web metrics and content management systems (i.e. WordPress)- Ability to conceptualize and... 

Riff Music School

Music Teacher Job at Riff Music School

 ...Job Description Job Description Description: About Riff Music School At Riff Music School, were redefining music education...  ...t about rigid drills or strict, classical methods its about teaching fundamentals and skills through the songs students already love... 

Around The Clock - The Vasinda Companies

LVN Field Nurse- Home Health Job at Around The Clock - The Vasinda Companies

 ...Job Description Job Description LVN - Field Nurse Home Health Around the Clock Home Care - Bakersfield, CA Job Description: Our LVN's provide and organize nursing services for Home Health Agency patients. This includes both home evaluations, assessments to... 

i4 Search Group

Dialysis Registered Nurse Job at i4 Search Group

 ...Job Description Job Description POSITION TYPE: Registered Nurse (RN) SPECIALTY UNIT: Dialysis LOCATION: Barnwell, SC SHIFT: Days JOB TYPE: Full-Time Permanent How Youll Make a Difference As a Registered Nurse (RN) in dialysis care, youll play...