The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Path-Arc
...Job Description Job Description Overview We are seeking a skilled Low Voltage Technician with experience in building out data closets and structured cabling systems. The ideal candidate will be responsible for installing, terminating, and testing low voltage cabling...
...internship is an opportunity that introduces aspiring cybersecurity professionals to the day-to-day operations of security within Ingersoll Rand. Interns are primarily exposed to frontline duties associated with cybersecurity practices, and are introduced to the processes...
...Job Description Nightingale Nurses is seeking a travel nurse RN Med Surg for a travel nursing job in Nashua, New Hampshire.... ...exceptional travel nursing assignments all over the US, as well as the highest pay rates and most extensive benefits in the industry. \n...
...And Purpose The Campus Pastor clearly communicates and implements the vision, purpose, and core values of Root River Community Church while providing pastoral care and leadership for the congregation at the Harmony, MN Campus. Responsible to carry out the purpose of...
...Job Description: Internship opportunity within the IT team to gain hands-on experience in technical support and IT operations. The intern... ...to the delivery of user support services, both on-site and remotely, while developing practical skills in troubleshooting, system...