The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Path-Arc
...experience. We focus on making your home beautiful with our carefully curated selection of products. Role Description As an Interior Design Sales Consultant, you will be responsible for assisting customers in selecting furniture and home decor that fit their style...
...wedding cakes, and custom amenities Able to understand and interpret BEOs, Private dining and restaurant orders Utilize proper food safety, sanitation and HACCP guidelines throughout all bakeshop food prep areas Check and maintain proper temperatures throughout...
...looking for a proactive Administrative Assistant to support our design team and ensure projects run smoothly from start to finish.... ...software experience is a plus). Special Demands As an interior design firm, we have a lot of furniture coming through and physical...
...Job Description Job Description We are hire for a Fiber Optic Technician! This role is responsible for installing, maintaining, testing, and troubleshooting fiber optic cable systems, which are critical for high-speed internet, telephone, and data transmission services...
...Home Cleaning Professional Professionally clean customer homes using Merry Maids' unique cleaning procedures and products. Overall... ...the employee. This job description does not create an employment contract, implied or otherwise, and employment with the company remains...