The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Path-Arc
...gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple...
...Our client, a leading medical devcies manufacturing company, is looking for an English-Spanish Translator. This is for an initial duration of 6 months and is located in Canaan, CT. Job Type: Contract (Candidates must be able to work on W2 without VISA sponsorship...
Sales Advisor - SonyLocation TX - GARLANDJoin our winning sales team to experience Sony, where today's innovation is transforming tomorrow's entertainment!ActionLink is seeking an outgoing and enthusiastic Full-Time Sales Advisor to join our growing Sony Promoter...
Synergisticit Job Opportunities Since 2010 Synergisticit has helped job seekers get employed in the tech job market by providing candidates the requisite skills, experience, and technical competence to outperform at interviews and at clients. Here at SynergisticIT we...
...he Research Assistant will support genomic surveillance efforts within the Infectious Disease team. This lab-based role involves hands-on molecular biology work, including DNA extraction and library preparation for both short- and long-read sequencing using Illumina and...