The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Path-Arc
...impact, and join a team thats setting the pace for responsible, transformative cloud infrastructure. About the Role: This Incident Manager role is critical for upholding service reliability and customer trust, directly impacting company success by minimizing...
...interaction. Thats why you know the names and favorite things of all of your customers (including the four-legged ones). \n As a Evening Concierge (Monday-Friday, 3-11p) , your primary responsibilities include: \n \n Solving problems and providing timely...
...Territory Sales Manager - Metabolics & Ketogenics, West United States Remote USD 90000.00-115000.00 Permanent Full-Time... ...healthier than this one. We are seeking a dedicated and knowledgeable Medical Nutrition Sales Specialist to join our team in California. The...
...with Electronic Desktop (7G, Work Orders, ELCADD, PCM etc.)\n Familiarity with Team Center (CR/CN experience)\n Active secret clearance \n Prior US Navy experience \n Skills \n Excellent written and verbal communication skills, as well as organizational...
Synergisticit Job Opportunities Since 2010 Synergisticit has helped job seekers get employed in the tech job market by providing candidates the requisite skills, experience, and technical competence to outperform at interviews and at clients. Here at SynergisticIT we...