Customer Service ( Remote work ) Job at Path-Arc, New York, NY

cTJKTDljMUdOblB0eDI2R0lDTmVRandXZHc9PQ==
  • Path-Arc
  • New York, NY

Job Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Path-Arc

Job Tags

Work from home, Flexible hours,

Similar Jobs

ARS-Rescue Rooter

In-Store Lead Generator Job at ARS-Rescue Rooter

Job Description Company Name: ARS-Rescue Rooter Overview: Pay: $22 per hour + commission Earning potential: $22 $30/hour on average with commission Schedule: Weekends only (Friday-Sunday) Location: Must be available to float between stores throughout ...

Lancaster Search

Senior Pastor - First Baptist Church of Keyport (Keyport, NJ) Job at Lancaster Search

 ...Senior Pastor First Baptist Church of Keyport (Keyport, NJ) First Baptist Church of Keyport ( is seeking a full-time Senior Pastor. The church serves 45-50 people and is located a couple of blocks from the Raritan Bay waterfront in the heart of historic Keyport, approximately... 

Equity LifeStyle Properties

Mail Room Clerk Job at Equity LifeStyle Properties

 ...excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Mail Room Clerk in Tucson, Arizona. What you'll do: The Mail Room Clerk assists with the regular recording, sorting and... 

Goodwin Recruiting

Material Science Engineer Job at Goodwin Recruiting

Goodwin Recruiting, a renowned leader in providing top-tier talent to diverse industries, is currently seeking a dedicated Material Science Engineer for our well-established manufacturing clients. This position involves the application of principles of material science... 

Shuvel

Cyber Security Engineer Job at Shuvel

 ...assets, and over 23,000 employees. Our client is seeking an Cyber Security Engineer-15899-Remote . You seem to have a rock-solid...  ...security tools (e.g., Azure Security Center, AWS Security Hub) into internal systems and dashboards. Build and maintain data pipelines...