Customer Service ( Remote work ) Job at Path-Arc, New York, NY

cTJKTDljMUdOblB0eDI2R0lDTmVRandXZHc9PQ==
  • Path-Arc
  • New York, NY

Job Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Path-Arc

Job Tags

Work from home, Flexible hours,

Similar Jobs

DOROT

In-Person Internship for College Students - Social Services Field Job at DOROT

 ...Supporting the Intergenerational Chess program which is comprised of teens and older adults; making outreach calls, room setup and more...  ...candidates that can intern completely in-person or on a hybrid model. Though hours and days of the week are flexible, this internship... 

Crown Cork & Seal USA, Inc.

Manufacturing Engineer (Electrical) Job at Crown Cork & Seal USA, Inc.

 ...Manufacturing Engineer (Electrical) at Crown Cork & Seal USA, Inc. summary: The Manufacturing Engineer (Electrical) will support multiple food packaging manufacturing plants by providing electrical engineering expertise including programming, troubleshooting, and equipment... 

Government Jobs

Administrative Office Assistant (Confidential Office Support I) Job at Government Jobs

 ...Administrative Office Assistant (Confidential Office Support I) Classification: Confidential Office Support I Department: President's Office Salary Range: $3,494 - $4,000 per month Appointment Type: Ongoing Time Base: Full Time Work Schedule: Monday Friday... 

Kodak

Pipefitter Job at Kodak

 ...change based on priorities Some experience or expertise in mechanical, HVAC equipment and process controls would be a plus. Welding certification a plus. Requirements: Dependable, maintain good attendance Maintain a clean work area and operate in a... 

Hayward Lumber

Truck Driver Class A CDL Job at Hayward Lumber

 ...and sick leave. We operate 5 days a week from 7 AM 5 PM. Learn...  ...a thorough load check on your truck before leaving the branch, ensuring...  ...with all federal, state, and local regulations Maintains service...  ...- 3 feet steps (into & out of cab) Must take and pass drug test...