The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Path-Arc
...assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide... ...preferred ~18 years of age or older ~ Proven call center experience ~ Typing 25 WPM ~ Proficient in PC operation and navigation...
...which the job market is flooded with hundreds and thousands of laid-off jobseekers who are competing with existing jobseekers. For entry-level job seekers to get client interviews and jobs, they need to differentiate themselves by ensuring they have exceptional skills and...
...create a safer, more secure world. The Configuration and Data Management (CDM) organization is responsible for ensuring our products... ...is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including...
...Job Description Job Description Tax Senior Tax Senior - Make the Move from Public Accounting to a Firm That Values You Location: Remote or Hybrid Options Available Salary Range: $85,000 - $100,000 Type: Full-Time | Midsize Firm | Growth-Oriented Culture...
...Scheduling Dental Plan On-the-job training Start building an exciting and rewarding career in retail with a growing company as a Stocker with Menards! Immediate openings available! Primary Stocking Hours are 5:00am to 9:00 AM. Our Stockers play an important role...