Job Description

Job Description

Job Description

Position Purpose:

Installs and upgrades all product lines of office furniture. Must demonstrate ability to work efficiently and take direction from senior installation personnel. Must possess the ability to use power tools and demonstrate a working knowledge of product handling, staging, and assembly of MillerKnoll and ancillary furniture lines. Must possess the ability to read or decipher furniture blueprints and drawings. Must demonstrate dedicated commitment to departmental mandates, safety standards and procedures, goals, and Pigott's core values.

Core Values

• Do the right thing.

We operate with honesty and integrity and are passionate about doing the right thing for our team members, our clients, our vendor partners, and our community.

• Create exceptional experiences.

We go the extra mile to create exceptional experiences for all while cultivating a culture that brings out the best in each member of our organization.

• Choose our voice.

We encourage Pigott team members to choose to see what's possible, not what's in our way while practicing gratitude and kindness to all.

• Lead the way.

We empower people to lead and encourage a culture of ownership and accountability. We bring knowledge and expertise to anticipate, guide, and solve.

Possible Growth Opportunities:

• Commercial Furniture Lead Installer
• Installation Manager
• Service Technician
• Warehouse Technician

Primary Position Accountabilities:

• Execute product installations.
• Obtain client sign off and complete relevant project documentation.
• Perform warehouse duties as necessary.

Additional Position Accountabilities & Expectations:

Responsibilities include but are not limited to:

• Follows loading and unloading standards and processes.
• Understand the scope of the entire project as explained by lead installation personnel.
• Review installation plans with senior installation personnel as required.
• With direction from lead or senior installation personnel, interfaces with clients and other contractors as required.
• Provides own dependable transportation to job sites or office as required.
• Takes direction as required from senior installation personnel; monitors own work to ensure quality performance and results consistent with company mandates.
• Performs other duties, as assigned by senior installation personnel, as required.

Corporate Accountabilities & Performance Expectations:

• Provide prompt, courteous, and exemplary service to all customers, both external and internal, according to the corporate vision and core values of Pigott.
• Demonstrate courtesy and professionalism, consistently providing a timely response to every customer service inquiry.
• Support Pigott's commitment to quality by developing and maintaining position-specific procedures, process instructions, and/or forms to better serve the company and customers as necessary.
• Attend work regularly and adhere to all guidelines as outlined in the Pigott Team Member Handbook .
• Accept responsibility for personal and professional development.
• Perform additional responsibilities at the request of the manager or the Pigott Leadership team.
• Demonstrate cooperation and teamwork in accomplishing the goals and objectives of the department.
• Adhere to Pigott corporate branding standards.
• Maintain confidentiality of business operations on behalf of Pigott and all clients.

Position Requirements:

• High School Diploma or GED required.
• Valid driver's license required.
• 2-3 years of systems furniture installation or related experience preferred.
• Customer Service experience preferred.
• Proficiency in reading, understanding, and communicating essential safety rules, operating and maintenance instructions, and procedure manuals is required.

Position Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Work often requires moderate physical effort and the use of motor skills requiring manual dexterity. While performing duties of this job, the employee will regularly sit, stand, walk, stoop, kneel, and crouch. Team member may lift, lower, and carry products by hand. Requires ability to utilize technology. Must be able to read and hear verbal instructions or through a headset.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job the employee may operate basic warehouse equipment. Using proper safety procedures will eliminate any potential hazards. The noise level in the work environment is usually moderate.

Additional Information

Pigott, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Company will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective team members and incumbents to discuss potential accommodations with the Company.

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