Coffee Shop Manager Job at Wise Staffing Group, Cullman, AL

cjJOQi84NUNNMy9teEd1RkpTVlVRalFWZnc9PQ==
  • Wise Staffing Group
  • Cullman, AL

Job Description

Job Description

Job Description

ESSENTIAL DUTIES & RESPONSIBILITES

  1. On call position. Covering call outs and staffing shortages as needed including opening and/or closing shifts, weekends, holidays.
  2. Ensure consistent and quality customer experience through proper staffing, execution of brand beverage recipes and techniques, and fostering the Scooter’s “Amazing” customer service experience
  3. Responsible for interviews and hiring. Develop staff to demonstrate all company standards in customer experience and operations
  4. Provide ongoing performance feedback to owner and other members of management. Assist in development for staff members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/ improve performance
  5. Provide feedback and assistance in daily/weekly store operations
  6. Ensure Baristas are dressed properly, on time, and meeting staffing requirements
  7. Maintain company standards in personal and store sales/performance metrics
  8. Encourage and ensure full team participation in both setting store goals and developing action plans to accomplish goals
  9. Ensure all cash handling, point of sale system, safety, and operational procedures are performed in an accurate, consistent manner

Specialties include:

  1. Responsible for weekly schedules to ensure that staffing is sufficient for all shifts
  2. Verify that there is a leadership staff member for each part of day
  3. Modify schedule as needed based on sickness/callouts/resignations, and cover shifts in store when necessary.
  4. Maintain constant inspection of all in store products to ensure quality standards are met
  5. Verify that accurate quantity of product is in store, available, and ready to serve based on store sales/customer demand, and adjust numbers as needed
  6. Ensure proper inventory and ordering based on stores needs
  7. Provide end of month documentation summary of in store inventory items
  8. Maintain documentation and tracking of week over week inventory and waste
  9. Maintains confidentiality in knowledge of the store and employees

Qualifications

  1. Ability to effectively teach and lead others
  2. Excellent communication and interpersonal skills
  3. Passion for working with people
  4. Energetic, fast-paced, flexible work style
  5. Ability to work cooperatively in a team environment
  6. Strong problem-solving, multi-tasking, and administrative
  7. Ability to anticipate and respond to customer needs
  8. 1+ years of supervisory experience in a restaurant or retail environment

Disclaimer: The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.

Job Tags

Holiday work, Flexible hours, Shift work, Weekend work, All shifts,

Similar Jobs

Agilitech

Journeyman Electrician Job at Agilitech

 ...Job Description POSITION OVERVIEW FOR JOURNEYMAN ELECTRICIAN The Journeyman Electrician works with installing, repairing, and maintaining...  ...cable trays, loop checking, and troubleshooting TRAVEL REQUIREMENTS Travel is primarily local during the business... 

Warner Bros.

Executive Assistant, CNN Brand Marketing & Events Job at Warner Bros.

 ...Executive Administrative Assistant CNN is looking for an Executive Administrative Assistant to provide a full range of administrative support for the SVP of Brand Marketing, VP of Brand Marketing, and VP of Events. This is a perfect role for an individual who is passionate... 

Preco, LLC

Production Associate (3rd Shift) Job at Preco, LLC

Preco is hiring multiple Production Associates for various shifts as a full-time job in Somerset, WI.These positions range from entry level to experienced personnel. Off shifts are eligible for shift differential pay! As a Production Associate, you will be responsible...

Labcorp

Medical Technologist - Medical Laboratory Scientist Job at Labcorp

 ...Medical Technologist Medical Laboratory Scientist at Labcorp summary: The Medical Technologist at Labcorp performs routine and complex clinical laboratory testing to ensure accurate diagnostic results for patient care. Responsibilities include specimen evaluation,... 

Lynx Analytics

Business Consultant Job at Lynx Analytics

 ...apply graph theory to simplify and solve complex, real-world business problems. Our mission has evolved over the years, and we...  ...continue to scale our operations. ROLE SUMMARY As a Business Consultant at Lynx, your primary role is to oversee our commercial...