Coffee Shop Manager Job at Wise Staffing Group, Cullman, AL

cjJOQi84NUNNMy9teEd1RkpTVlVRalFWZnc9PQ==
  • Wise Staffing Group
  • Cullman, AL

Job Description

Job Description

Job Description

ESSENTIAL DUTIES & RESPONSIBILITES

  1. On call position. Covering call outs and staffing shortages as needed including opening and/or closing shifts, weekends, holidays.
  2. Ensure consistent and quality customer experience through proper staffing, execution of brand beverage recipes and techniques, and fostering the Scooter’s “Amazing” customer service experience
  3. Responsible for interviews and hiring. Develop staff to demonstrate all company standards in customer experience and operations
  4. Provide ongoing performance feedback to owner and other members of management. Assist in development for staff members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/ improve performance
  5. Provide feedback and assistance in daily/weekly store operations
  6. Ensure Baristas are dressed properly, on time, and meeting staffing requirements
  7. Maintain company standards in personal and store sales/performance metrics
  8. Encourage and ensure full team participation in both setting store goals and developing action plans to accomplish goals
  9. Ensure all cash handling, point of sale system, safety, and operational procedures are performed in an accurate, consistent manner

Specialties include:

  1. Responsible for weekly schedules to ensure that staffing is sufficient for all shifts
  2. Verify that there is a leadership staff member for each part of day
  3. Modify schedule as needed based on sickness/callouts/resignations, and cover shifts in store when necessary.
  4. Maintain constant inspection of all in store products to ensure quality standards are met
  5. Verify that accurate quantity of product is in store, available, and ready to serve based on store sales/customer demand, and adjust numbers as needed
  6. Ensure proper inventory and ordering based on stores needs
  7. Provide end of month documentation summary of in store inventory items
  8. Maintain documentation and tracking of week over week inventory and waste
  9. Maintains confidentiality in knowledge of the store and employees

Qualifications

  1. Ability to effectively teach and lead others
  2. Excellent communication and interpersonal skills
  3. Passion for working with people
  4. Energetic, fast-paced, flexible work style
  5. Ability to work cooperatively in a team environment
  6. Strong problem-solving, multi-tasking, and administrative
  7. Ability to anticipate and respond to customer needs
  8. 1+ years of supervisory experience in a restaurant or retail environment

Disclaimer: The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.

Job Tags

Holiday work, Flexible hours, Shift work, Weekend work, All shifts,

Similar Jobs

Omaha Staffing

Caregiver Job at Omaha Staffing

 ...Become A Caregiver And Love Your Job! Pay: $16-$18/hr HomeCare Advocacy Network is seeking compassionate, attentive and trustworthy...  ...follow a daily care plan, one on one, in their clients home. No experience needed. We offer paid training to all Caregivers, which will... 

Mindray North America

Wireless Network Technical Support Specialist - Hybrid Job at Mindray North America

Wireless Network Technical Support SpecialistMahwah, NJJob Summary:The Wireless Network Technical Support Specialist is responsible for providing technical assistance to Mindray North America (NA) customers, sales, service, and clinical education specialists with... 

IvyTech

Youth Development Intern - Work Study Position Job at IvyTech

 ...positive youth development through direct engagement with children and teens in a structured, supportive environment. Interns will assist in...  ...activities Promote positive behavior and serve as a role model for respect, empathy, and responsibility Support day-to-day... 

Agiliti

Medical Equipment Service and Delivery Driver Job at Agiliti

 ...Shift: Monday, Tuesday, Thursday & Friday, 10:00am-8:30pm. $19/10/hr + full benefits. The Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district... 

EPIC

Cook / Chef Job at EPIC

 ...Join to apply for the Cook / Chef role at Epic Join to apply for the Cook / Chef role at Epic Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation...