Clinic Administrative Liaison Job at ProTeam Tactical, Westfield, IN

cTJSTC84TkNPM25vdzJlRUppVlFTREVXY2c9PQ==
  • ProTeam Tactical
  • Westfield, IN

Job Description

Job Description

Job Description

Salary: $45,000-$50,000

We are seeking a highly organized and personable Administrative Assistant to join our musculoskeletal rehabilitation team focused on serving law enforcement officers, firefighters, and other first responders. This vital front office role ensures a welcoming and efficient environment for our patients while supporting daily clinic operations.

Key Responsibilities:

  • Greet and check in patients and visitors in a professional, respectful manner
  • Answer phone calls, respond to inquiries, and route messages appropriately
  • Schedule new and returning patient appointments, optimizing provider availability
  • Collect and process patient payments, including copays and account balances
  • Medical billing
  • Verify and document insurance coverage and benefits prior to appointments
  • Navigation of insurance provider portals to check eligibility and benefits, submit prior authorizations, and pull explanation of benefits (EOBs)
  • Maintain accurate electronic medical records and front office documentation
  • Support coordination between clinical staff and patients for follow-up care
  • Foster a supportive environment for our first responder patients and their unique needs
  • Uphold confidentiality and HIPAA standards at all times
  • Other duties as assigned

Qualifications:

  • High school diploma or equivalent (associates degree preferred)
  • 12 years administrative or front desk experience in a healthcare setting
  • Strong communication and interpersonal skills both in person and virtually
  • Proficiency with scheduling systems and EMR software
  • Empathy and professionalism in dealing with high-stress or trauma-exposed populations
  • Experience working with first responders is a plus
  • Independent, highly organized, self-starter

Job Tags

Similar Jobs

University Health

Dental Technician PRN Job at University Health

 ...assistant experience including oral surgery; or an equivalent combination of education and experience. Graduation from an accredited dental assistant school preferred. Must be qualified to perform radiographic procedures if any of the criteria is met: (1) current... 

Cadence

Principal FPGA Design Engineer - FPGA IPs (R44870/rj) Job at Cadence

 ...development, system validation, and hardware regressions.This role is to design, verification, timing closure and hardware validation of the FPGA IPs.Responsibilities Developing field-programmable gate array intellectual properties (FPGA IPs) for Protium platform, including... 

Prime Finance

Data Analyst/Report Writer Job at Prime Finance

 ...Join to apply for the Data Analyst/Report Writer role at Prime Finance Founded in 2008, Prime Finance is a fast-growing, diversified...  ...in Primes San Francisco or New York office. Willingness to travel up to 20% for conferences and other Prime offices. No... 

Technicon Design

Enterprise Tooling UX Researcher Job at Technicon Design

Join to apply for the Enterprise Tooling UX Researcher role at Technicon DesignJoin to apply for the Enterprise Tooling UX Researcher...  ...workflow effectiveness, including for design mockups of future internal tools and featuresHeuristic Tool Evaluations - Immersion into... 

Plastipak Holdings

Production Machine Operator Job at Plastipak Holdings

 ...production tracking activities Feed lines with top-quality raw materials to produce top-quality post-consumer plastic resin Operate forklift to move materials as needed Maintain area to adhere to 5S standards Other duties as assigned To be a Machine Operator,...