Job Description
Pro Recovery Solutions, LLC is looking for a full-time Call Center/Internal Marketing Specialist to join our team! This position assists the Director of Business Development and Clinical Directors with any administrative, call center, admissions, CMR database, commercial insurance, and pre-admission client needs. The ideal candidate will have a mixture of clinical, sales, and insurance experience, along with experience with individuals in recovery from substance use and/or mental health issues.
Job Responsibilities Include:
- Developing and maintaining CRM database for prescreened clientele
- Developing, maintaining and collecting eligibility and screening tools for outpatient clients in the Crossroads Companies' outpatient programs
- Focused on driving admissions, screening, scheduling and following up on missed appointments to drive corporate growth and stability
- Understanding the payor mix, benefit analysis of private pay, and out of network insurances
- Tracking insurance policies and document payout, co-pay and co-insurance of common policies accepted by our companies
- Tracks chronological timelines for scheduled intakes through the prescreening and admission process
- Coordinates and arranges the logistics associated with potential client’s journey into treatment with Crossroads Companies' programs
- Engages with families and the support network of potential clientele.
- Communicates with clients, parents, family and support in order to arrange for and collect payment by check, cash or credit card for all co-pays, deductibles or private pay in advance of treatment.
- Acts as internal liaison with external marketing staff to drive revenue and program growth. Assists in the prospecting and scheduling of appointments for marketers in the field and conference calls for internal sales with the business development director.
- Monitors overnight & weekend calls, internet, social media, and SEO feeds. Respond if relevant to start the preadmission process.
- Performs other duties as assigned.
Company Description
Our mission is to assist individuals who have severe and persistent mental illness and substance use disorders with developing the skills and supports necessary to live, learn, or work in the community of their choice with the least amount of intervention from the mental health system. Pro Recovery Solutions and Companies are some of the leading New Jersey mental health centers offering outpatient services for addiction for adults.
Our mission is to assist individuals who have severe and persistent mental illness and substance use disorders with developing the skills and supports necessary to live, learn, or work in the community of their choice with the least amount of intervention from the mental health system. Pro Recovery Solutions and Companies are some of the leading New Jersey mental health centers offering outpatient services for addiction for adults.
...Date: 12.08.2025 Our tech services client is looking for a copywriter to join their team for a 5-6 month contract (roughly Dec-May).... ...brand voice and tone across content types. Apply user research, SEO strategy, and UX writing principles to craft audience-centric...
...path. Leidos has an exciting opening for you, our next Cyber Security Engineer, to assist with the release of a state-of-the-art technology... ...processes that can be used for system security testing, internal audits, incident response, and diagnosis of security-related...
...to be the Best Value supplier in the industry. The Mechanical Engineer role is an entry to mid-level position intended to develop... ...procedures Develops an understanding, through training and experience, of how design and manufacturing processes affect cost and...
...Job Description Job Description Government Audit Manager- CPA Firm Government Audit Manager- CPA or CPA candidate Location: Hybrid, Raleigh, Charlotte or Wilmington NC Salary: $105-135k DOE + Benefits + Bonus Benefits: Comprehensive medical, PTO, 401k...
...3 with tips and mileage.Come join or Awesome team to help make Dominos the best in Helena Job Description Now Hiring Delivery Expert (Driver) Position Description Earn up to $19-$23 with tips and mileage.Come join or Awesome team to help make Dominos the...