Job Description

Job Description

Job Description

About us:

From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. This woman-owned business serving New York City for over four decades has evolved from a waitress staffing agency to the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation’s first caterer to own and operate an organic farm, Katchkie Farm located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices.

We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply.

Our Vision: Building Community to Better Our World

Our Mission: Unleash Joy through Genuine Hospitality

Our Core Values:

Craftsmanship: developing new menus, designs, and moments to deliver engaging experiences to our clients and guests.

People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset.

Sustainability: upholding and elevating standards for sustainable behaviors that support our planet.

Collaboration: aligning with our clients’, colleagues’, and community’s visions to execute a successful experience.

Doing Good through Food: engaging in action around food access, health and wellness, education, and philanthropy.

We are committed to the art of hospitality and seek food and beverage professionals who share our passion for customer service with a personable and positive attitude. Great hospitality relies upon skill and knowledge, but above all a warm and welcoming demeanor.

Responsibilities

• Provide excellent customer service as a counter service attendant and cashier
• Maintain the cleanliness of the cafe throughout the shift
• Restock food and beverage items as directed by management
• Perform opening and closing procedures
• Follow NYC Department of Health regulations

Qualifications

• 1 to 2 years of hospitality experience in a customer-facing position
• Passion for food, beverage, and hospitality
• Strong verbal communication skills, including the ability to describe menu items
• Anticipates guest needs and derives satisfaction from providing excellent customer service
• Professional demeanor and polished appearance with a warm and welcoming personality
• Experience with restaurant POS systems, cash, and credit card handling is a plus
• Strong work ethic, well organized, focused, attentive to detail, with a sense of urgency
• Dependable and punctual
• Enthusiastic, team player with a positive attitude
• Ability to lift a minimum of 50 lbs, reach, bend, and stand throughout an 8-hour shift
• Food Handler’s Certificate a plus

Schedule: Part-Time: Seasonal - October 2025-May 2026

Benefits: Sick Time

Base salary: $17.00 - $19.00/hour

Must be able to provide valid documentation that you are legally eligible to work in the United States.

Great Performances is an equal opportunity employer. At Great Performances we employ qualified individuals based solely on ability, training, and experience. Great Performances does not discriminate against any employee or applicant for employment or promotion based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

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