Job Description

**w2 hourly employment only - no C2C or third parties**

About the Role

PSR Associates is immediately seeking a Business Process Management Consultant to join our team providing support to our client.

Client: State Agency

Location : 100% onsite in Tallahassee, FL

Contract Term : 1 year extendable

Summary:

We are looking for a Business Process Management Specialist that can work independently and has excellent communication and organization skills. The candidate must be able to follow State, Department, Client, and Application Services processes and procedures. T his candidate must have a working understanding of program and project management responsibilities, resource management practices, and change management techniques, as well as an extensive understanding of the state IT requirements, Rules 60GG-1 through 5, F.A.C.

The candidate must be able to coordinate efforts on multiple large and/or cross-functional projects of high complexity that will have a greater impact to the enterprise. The candidate must have experience in developing and maintaining working relationships with business office staff. The candidate must provide research, support, and guidance for key IT initiatives, programs, and projects. The candidate must be able to perform tasks of moderate to high complexity that require increased knowledge of multiple technical environments and knowledge of business areas that IT supports.

Experience:

• Candidate must have a minimum of five years’ experience in business process reengineering and documentation. This experience should also be in a professional environment in public sector technology organizations.
• Candidate will be expected to describe multiple past experiences with business process tools and how they were deployed for a successful outcome.

Primary Job Duties/Tasks:

The selected candidate must be able to perform the following duties and/or tasks. Duties of the selected candidate will include, but not be limited to:

• Designs, implements, evaluates, and audits project management processes and templates for the Application Services office.
• Compiles metrics relating to IT project success, project attributes, and individual productivity and adherence to defined processes.
• Serves as a resource to project managers and project leaders to educate and assist them with implementing project management processes and making improvements/changes.
• Provides administrative support to project managers and project leaders.
• Organizes, publishes, and maintains project-related documentation and templates in various sources.
• Continually communicates with both project managers and assigned staff to ensure the needs of both are being met.
• Gather and document the goals and objectives related to Application Services business strategy and help document them as requirements for the application, infrastructure, and development plans.
• Act as a liaison between Application Services and other department business units.
• Understand technical problems and solutions in relation to the current, as well as the future, business environment. Must be able to suggest plans to integrate new and existing processes.
• Identify processes for improvement, document existing processes, identify and analyze gaps between current processes and the desired state, design new processes, develop process performance measures and plan the transition to a new process.
• Participate in continuous review and update to ensure that processes meet changing business unit conditions.
• Monitors, implements, and/or maintains quality assurance processes.
• evaluates, monitors, and/or ensures compliance with state, federal, and FDOT/Client laws, regulations, policies, standards, and procedures.
• Assist in the business process redesign and documentation as needed to support ongoing remediation, modernization, and migration efforts in the enterprise environment.
• Assist with the documentation of business cases and feasibility studies. This includes facilitating work sessions to elicit and prioritize remediation, modernization, and migration requirements.
• Assist with the translation of high-level business requirements into detailed business documents and/or functional specifications.
• Coordinate the development of project schedules, implementation plans, and documentation for computing asset remediation, modernization, and/or migration. Present to management, business users, and technical staff.
• Assist with User Acceptance Testing. Draft test cases, execute test cases, and document test results.
• Evaluate critical information gathered from multiple resources. Summarize detailed data into executive level formats as well as breaking down aggregated information into meaningful pieces.
• Develop standardized desk procedures that include the purpose, prerequisites, process flows and narratives of business processes.
• Prepare proposed business rules, develop, monitor, and implement knowledge transfer activities.

About the Company

PSR Associates is a consulting and talent solutions firm that connects qualified IT professionals with great opportunities. Whether you're looking for a contract or permanent position, we can help you find the right fit for your skills and experience. We have a team of experienced recruiters who know the IT industry inside and out, and we work with you every step of the way to ensure a smooth and successful transition. PSR Connecting Talent, Crafting Success.

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