Job Description

* Candidates must reside in the Atlanta, GA market. This role focuses on business intelligence and operational data analysis under the Decision Support team supporting the Vehicle Solutions (Assurance and Vehicle Information). The Decision Support team leverages AI/ML and business data analysis capabilities to extract insights from the vast amounts of data to create new capabilities and optimize operations efficiencies. Responsibilities include maintaining and enhancing our BI reporting resources, drive efforts through self-servicing and automation, generating insightful deep-dives on problem solving and hypothesis analysis inquired by the business partners. The analyst will engage directly with our internal partners, facilitate meetings, and present in business reviews related to those analyses. Vehicle Solutions Support Support the VI business process managers in their operations efficiencies initiatives (UCI, CR, and other inspection processes) Perform process-specific requirements analysis, develops business process descriptions, and creates detailed process documentation Support data analysis content for business cases, simulations and proposals for enhancements and new process developments Maintain and enhance the business intelligence reporting suite to support the business managers Assurance Sales Reporting and Analysis Provide daily support for the sales directors requests, including on-demand reports, commission assignments, and data corrections Produce and release various reports on enrollments, upgrades, cancellations, and performance metrics multiple times per week Generate and distribute monthly reports on new client welcome messaging, client churn, transactions pipeline opportunity insights, and updates for eligible clients and price reductions Draft, align, and finalize quarterly goals and manages the production and approval of the directors and managers quarterly payouts Track team changes and updates reporting mechanisms accordingly Additional Responsibilities Produce analysis on client retention and revenue conversion Support the development of a retention data science model Continue to streamline, standardize, and further automate current processes Required Experience & Specialized Knowledge and skills Bachelor’s degree in Business, Economics, Engineering, Data Science, or another related field with 4+ years of experience focused on pricing optimization, data analysis, and client management. A candidate may also have a Master’s Degree with 2+ years of experience or a Ph.D. with 1+ year of experience. A non-degreed candidate will have 8+ years of relevant experience in client-facing roles, pricing optimization, or a similar field. The ideal candidate will have experience working closely with cross-functional teams, including sales, engineering, and data science, to manage client requests, enhancements, and troubleshooting. Strong communication skills and project management experience are a must Understanding methods, techniques, and tools used for data analysis (SQL, Tableau, Excel). Basic proficiency with Tableau or other BI tools to develop straightforward dashboards or charts. Understanding data wrangling, feature engineering, and the fundamentals of quality assurance. Strong analytical and problem-solving skills, able to interpret data patterns, break down business problems, and propose basic solutions. Strong communication and interpersonal skills, open to feedback, share progress and ask questions to ensure alignment with team goals. Ability to prioritize, multi-task, and meet deadlines. Desire to continually learn and grow analytical skillset. Other duties as needed or required Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements. Drug Testing To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

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