Job Description

Join to apply for the Account Manager - Lifestyle role at New Balance Get AI-powered advice on this job and more exclusive features. Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. Job Mission: This individual is responsible for driving sales of New Balance footwear and apparel to customers within a designated account. They will be responsible for achieving sales objectives and quotas for their account. The Account Manager will effectively manage all NB business activities with the account partner, using marketing and product initiatives to effectively position the New Balance brand. Major Accountabilities: Business Planning: Develop accurate and realistic go-to-market plans, quarterly assortments, forecasts, and scenario plans. Identify key growth opportunities that drive revenue and increased brand voice. Conduct monthly and quarterly business reviews with customers. Meet all reporting and forecasting deadlines in a timely and consistent manner. Account Management: Manage assigned account relationships. Provide business feedback to Sales and Product management staff. Leverage market and account knowledge to maximize New Balance product placement and sales. Ensure inventory levels are aligned to sell-through, margin, and turn objectives. Mentor other Sales associates regarding best practices for managing accounts. Product Expertise: Identify product opportunities and execute product strategies. Stay current on franchise model mix, product features, and technology. Recommend products that position inventory appropriately and proactively manage product flow. Balance the merchandising needs of the account with New Balance's product placement objectives. Order Management: Accountable for execution, management, and timely coordination of account orders, including entry, tracking, order confirmation, cancellations, and delivery information. Meet all order deadlines in a timely and consistent manner using assigned tools. Brand Presentation: Manage all aspects of New Balance brand presentation with assigned account(s), including advertising, in-store, and online. Ensure proper ROI from New Balance's investments in advertising and in-store presence. Cross Functional Coordination: Coordinate meetings between customer contacts and New Balance Merchandising, Marketing, and Planning teams to establish strategies and execution for brand presentations and go-to-market objectives. Requirements for Success: 5+ years of experience in account retail sales Excellent communication, presentation, and organization skills Self-motivation, determination, and creativity; must be a ‘self-starter’ Highly proficient with Outlook, Excel, Teams, and PowerPoint 20% domestic and international travel required Experience or active interest in sportswear and lifestyle products is a plus This position is based in Boston and in the office 3 days a week: Tuesday, Wednesday, and Thursday Benefits: Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive benefits package including medical, dental, vision, life insurance, 401K, and more. We also offer perks like online learning, tuition reimbursement, monthly student loan support, mentorship programs, lifestyle reimbursement, generous vacation and parental leave, and a flexible hybrid work model. Work Environment: We foster a culture focused on teamwork and collaboration, with a hybrid model encouraging in-person experiences and flexibility. Our offices are fully open, and amenities are available. We also offer “Work from Anywhere” for four weeks per year to enhance our culture and flexibility. Equal Opportunity Employer: New Balance is committed to providing equal opportunities and affirmative action for all associates, regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, or veteran status. Additional Details: Seniority level: Mid-Senior level Employment type: Full-time Job function: Marketing and Sales Industry: Sporting Goods Manufacturing #J-18808-Ljbffr New Balance

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